Smartling

"Smartling has been a dream to work with. Much like the saying if it isn't broken don't fix it."

What do you like best about Smartling? Once Smartling is set up there is little oversight required. What do you dislike about Smartling? For more complex websites, depending on the set up, some text/data may not translate. What problems is Smartling solving and how is that benefiting you? With the help of Smartling, we have been able to have our website translated to Spanish.

"Our favourite cloud-based translation management platform to grow our business"

What do you like best about Smartling? The first thing and the most important thing is the trustful relationship we have built with our Smartling Project Manager and our Smartling Customer Success Manager thanks to daily communications, weekly syncs and bi-annual check-in. What I appreciate most about Smartling is the inherent flexibility the platform provides. The SLS Team efficiently localizes all our content using automated workflows, making the process remarkably easy, swift, and ...

"Fantastic translations and support"

What do you like best about Smartling? We have been using it for over a year and it is making translations a breeze. Great platform & fantastic support. What do you dislike about Smartling? With SFCC we have some manual steps to take to tranlate the contetn within Page Designer. What problems is Smartling solving and how is that benefiting you? We are able to tranlate all our FR Canadian content and will be using it for our EU languages this year.

"Best translation tool out there that saves money and time thanks to the Translation Memory"

What do you like best about Smartling? Translation memory Support for various file formats Directives in HTML and CSV What do you dislike about Smartling? The errors tool - difficult to understand to which string the translator or reviewer refers to ad in which language What problems is Smartling solving and how is that benefiting you? It solves spending tons of money and time on re-translations of pre-translated strings.

"Localization Partner: Effective CSM and Support"

What do you like best about Smartling? Having the opportunity to engage with our Customer Success Manager, Tanner LaCorte, has been incredibly valuable. We've established regular sessions for him to connect with our team, and this has greatly contributed to our associates' knowledge and proficiency with the tool. Additionally, the support team consistently demonstrates a willingness to promptly address our concerns and provide swift resolutions. What do you dislike about Smartling? The MTS ...

"Easy process, good comments left in regard to clarifications."

What do you like best about Smartling? How easy to translate all macros without needed to submit often. What do you dislike about Smartling? User face could look a bit better or provide step by step on how to process certain actions. What problems is Smartling solving and how is that benefiting you? Translating macros to multple languages

"Smartling Translations Management / Integration"

What do you like best about Smartling? The best part of Smartling as a tool/framework is 1. The wonderful and responsive support team - whenever you run into an issue and raise a support ticket, you get a prompt response. 2. CAT tool - The way Jobs are available for translation in Smartling and the in-context interface which helps translators to understand how strings are structured on the page, is amazing. 3. OOTB connectors and Integration with multiple applications through APIs. We have ...

"A powerful translation management tool"

What do you like best about Smartling? Great CAT tool Automatization possibilities Great support from the customer success manager An excellent translation memory and glossary features Overview about the jobs in progress What do you dislike about Smartling? I don't have a good understanding of the differences in UI for the different roles, so it is sometimes challenging to advise translators or product managers I would need more help understanding how to get the best out of the reporting ...

Bought a griddle pan in stop and shop

Bought a griddle pan in stop and shop. Fantastic and it was on sale.

"I have a very good experience with Smartling services"

What do you like best about Smartling? I like that the tool is easy to use and transparent. It is easy to find the information we need on the homepage of the system, including timelines, costs, and last submitted jobs, for those who work with translation, this kind of information is the most important and I am very pleased to have it any time I need. What do you dislike about Smartling? It is not something I dislike actually, but something that maybe can be improved. It would be good to ...