Silent Auction Pro Reviews in January 2025: User Ratings, Pros & Cons

An Excellent First Time Experiene

What do you like best? Silent Auction Pro was a fantastic tool for us for our first online silent auction. It had enough flexibility to allow us to manage our unique online only use, it was fairly straightforward, and we didn't have a single bidder complaint about access. Our event went very smoothly! Silent Auction Pro support was terrific, and the software was very good. It was easy to use, flexible, and when we had questions we could either find them on the help page, or the very ...

The Kiwanis Club North Lake Tahoe has used Silent Auction Pro for many years.

What do you like best? It is very user friendly. Anyone can be up and running in no time at all. What do you dislike? Can't think of a thing, it is n outstanding product. Recommendations to others considering the product: The Kiwanis Club North Lake Tahoe has used Silent Auction Pro since it was first written to support our annual fund raiser. It is everything that we could hope for. What problems are you solving with the product? What benefits have you realized? Our Kiwanis ...

Silent Auction Pro is a true asset to a charity event

What do you like best? Silent Auction Pro offers features and functionality that we were able to use all through our event. Donation entry was intuitive and loved that we could bring in items that the donor has donated before so that we didn't have to retype everything on repeat donations. The demo environment allowed us to get volunteer committee members up to speed quickly and also allowed us to practice on some creative set up to meet our auction needs. We used the ticketing feature to ...

Outstanding Support and Easy To Use

What do you like best? Checking in and out for all attendees. High use of Bidding and reporting. Ease of use entering donations and creating Auction items. What do you dislike? There was nothing that I disliked about this product except that it would need the ability to have multi winners. Recommendations to others considering the product: I 100% recommend this tool for small to large non-profit foundations/Organizations What problems are you solving with the product? What ...

Silent Auction Pro allowed us to manage over 400 auction items at our annual event.

What do you like best? Silent Auction Pro allows us to manage a high volume of donators, donations, auction items, bidders, etc. Customer support is great, they are always available to answer my questions timely. Loved the phone call the day before the event to share the 800 number. Love that we can email receipts to winners. Love that we can notify winners via email or text once a table is processed. Like that you can have multiple users at same time, especially at event day, doing data ...

Great Product - Great Support!

What do you like best? The price structure allows you to buy the components that you need and not pay for parts that you will not use. This makes this product affordable for even smaller non-profits. I love the fact that they capture your data and keep it for up to a year. This means that when you run your next event you don't have to start from scratch. You have a list of sponsors, donors, and attendees. It is easy to contact them via email and get your next event kicked-off. In addition ...

Great Software, Great Price

What do you like best? Silent Auction Pro is a full featured auction and ticket software that is easy to learn and easy to use. The instructions in the Help section are very thorough. When I had questions, I was able to reach someone right away, and whomever I spoke with was very helpful. An event agent called me the day before and the day of the event, to help with any last minute issues. Although the front end interface is not fancy, our guests found the site easy to use. Silent Auction ...

Best Thing we Did!

What do you like best? The efficiency and simplicity. It was easy to use and made the day run so smooth. What do you dislike? None that I can think of. If there was any it was nothing that the customer service team couldn't fix. Recommendations to others considering the product: Silent Auction Pro made our auction day efficient and smooth. I have been the auction chair of our gala for 5 years and we have never had a check out take 20 minute. Having everything automated made our ...

Best Event Yet!

What do you like best? We knew we were struggling with check in and check out lines and not giving our guests the best possible experience at our annual gala event. I did some research and found Silent Auction Pro. We were able to call and get a demo the next day - we couldn't believe how user friendly the system was and how much it would cut down on the time it took us to manually create packages and create display sheets. I was also excited about how easy it would be to send a thank you ...

Great Tool, Great Price, Great Customer Service

What do you like best? It was great switching to this cloud-based tool so our whole team could use it. Our event guests raved about the fast checkout lines since we used the integrated credit card swiping feature. The customer support was fabulous. The help pages are very thorough and all of my questions and concerns were addressed very quickly - often within and hour. We raised more money at our event this year and any of our past 11 events, so it was a great investment! What do you ...