Silent Auction Pro Reviews in January 2025: User Ratings, Pros & Cons

Silent Auction Pro is an Excellent Tool for Fundraisers

What do you like best? The program has all of tools a fundraising team could ask for, and more. I especially like the way I am able to get information in various formats to help manage bidders, seating assignments, ticket purchasers and attendees. The program does require a bit of time to get familiar with so that you know where to go to get the info you need. Fortunately, the support is excellent. Wait times are very quick and staff are conscientious in following up with you and even ...

Silent Auction Pro is the software to choose!!

What do you like best? There are many things that I liked about the software. Some of my favorite features are the reporting, easy navigation and setup features that were used for our online ticket sales. We did not use the bid number feature but have learned from this year; we will want to use that feature next year. Silent Auction Pro makes everything so easy. However, the one thing that makes them outstanding is their customer service. Anytime I had a question, they were there and they ...

Silent Auction Pro Support is Terrific!

What do you like best? We do periodic fundraising and events. When we have procedural questions or need to resolve an issue, Silent Auction Pro Support is super quick and very thorough. The software functionality is great when it is time to wrap up the evening. All the parts and pieces work together seamlessly. A small detail: being able to immediately copy a donation from a prior year for Silent Auction (very helpful) What do you dislike? We are very happy with SilentAuction Pro ...

Easy to use with a professional look!

What do you like best? The support provided by the team kept me moving forward. The were always quick to respond an get me the info I needed. The software is easy to use and pretty intuitive, once you spend a bit of time becoming familiar with it. Pricing was very fair. What do you dislike? I felt a bit on my own initially, like I had to figure it all out by myself, but once I reached out for assistance it was all great. I now realize that all I had to do was ask for help, the the ...

Excellent for our preschool auction

What do you like best? We love the support that is provided free of charge. It really helps when you aren't great with computers to know that there's help a phone call or email away. And, we were surprised at how quickly we learned the system, too. What do you dislike? I can't think of anything I dislike about the software, only things to do differently at our next event to better use silent auction pro. One would be to sell tickets through silent auction pro so that people both ...

Best Auction Software with Great Customer Support

What do you like best? SAP has everything needed for an auction What do you dislike? Editor for notes is limited without the ability to style or include images and format like in MS Word or similar program. It would be great if you could do more than a basic email editor to create donor letters or thank you notes. What problems are you solving with the product? What benefits have you realized? Silent Auction Pro is thorough and makes setting up an auction easy. The reports are ...

My organization was a Silent Auction Pro user for the first time, and it worked great!

What do you like best? It was easy to use, the users liked it and found it easy to use, and it helped our organization improve the results of our fund raising event. What do you dislike? Nothing. The customer support for Silent Auction Pro was especially outstanding, which is a critical component of such a product and paramount for success. Recommendations to others considering the product: I highly recommend Silent Auction Pro to any organization, large or small. What problems ...

Silent Auction Pro has drastically improved our school auction experience and profit!

What do you like best? The Silent Auction Pro team thinks of everything for you! As an elementary school auction co-chair, with a full-time job and two kiddos . . . putting on a school auction is a huge undertaking, and not my primary area of expertise, obviously! Silent Auction Pro has helped us transition from a paper only auction to a mobile bidding auction over the past several years. Their customer support is stellar. Always available to walk me through any question and figure out ...

GREAT SOFTWARE! ESSENTIAL FOR ANY AUCTION!

What do you like best? The only reason our event was a such a HUGE success for us was Silent Auction Pro. You all provide great assistance and information to run an event. I have been extremely impressed with the friendliness and professionalism of your entire staff. Vantiv was an easy setup for the payment processing. The thing we loved about SAP was the online and mobile bidding. Online and mobile bidding increased our revenue by nearly 200%. The system is so easy to manage, setup, ...

Easy, Powerful, Service A+

What do you like best? Silent Auction Pro has been a great tool for our school fundraising. We're really not tech types so it's ease of use, and especially the detailed help menu with videos was outstanding. I also must commend their customer service - email and phone - for absolutely being there for us. Jim even responded to me on a holiday weekend, AND made a program guide fix that I asked for within a few hours. Unbelievable service. What do you dislike? The printed program guide ...