Sfax Reviews in January 2025: User Ratings, Pros & Cons

Works well

Overall Sfax works well, I wish it was a little more user friendly.

Good

Easy to use. Very nice you can look up old faxes and fax from w/in SFAX

Workflow clunky when limited staff have access

This is a good product, gives staff the ability to send secure faxes from their desktops. However, not all our staff have access; we use a central office for sending and receiving faxes. There is no easy way to send received faxes to the recipients without saving the fax and then attaching it to email. And, for staff to send faxes, they have scan the fax, attach it to email and send to the office. Office staff save the fax to their desktops and send through sfax. I would like to see a way ...

Great Online Fax Machine

I like everything about this online fax machine! The only improvement that I would make is to have a confirmation emailed to me for every contact that is faxed to (when choosing more than one at a time). I used to get a confirmation for each contact when choosing more than one at a time, but it recently stopped and I only get a confirmation for the first contact that I sent to.Thank you for this great product!

thi ha could be bettet

Why is it that when my company receives and sends faxes, I get three emails telling me each time? It didn't used to be this way, but my email notifications are tripled. I wish there was a way to call and talk with a representative rather then send an email each time I have a need or question. The lag time is just too slow sometimes to get done what I need to do.

So far so good

We have been using sFax for a number of months now. It's working well except we are having a bit of trouble porting existing numbers which seems to take up to 2 weeks.

Locks me out too fast

As an efax it has many features I like and expect, tracking, ability to look back etc. But Everytime I leave the page I have to sign back in. It is often very slow to load, and cumbersome to search. It's just OK

Excellent except for one big flaw , can't send multiple files in one go

See above see above see above

Number wouldn't port.

We couldn't port our existing fax number. We liked the software, but it wasn't worth the amount of work that would go into changing the fax number everywhere for a doctor's office, nor did we want to pay for two services so that we could forward our number.

Experience OK but not worth the price.

The cost of the service seems too high.