SevenRooms Reviews in January 2025: User Ratings, Pros & Cons

"Stress-freeing"

What do you like best about SevenRooms? I love how helpful SevenRooms is in the division of my different email accounts and how wonderfully I can assign various inquiries to my peers. It is the best that I found after trying several platforms. What do you dislike about SevenRooms? I wouldn't say I like that; sometimes, I get confused with the "Closed" option. I would recommend changing how 'Closed' inquiries work and making it more user-friendly. What problems is SevenRooms solving and how ...

"Great Experience with SevenRooms"

What do you like best about SevenRooms? It is one of the best reservation systems I have used: previously used opentable and resdiary. The ability to customise your system to your needs is brilliant. There are also a lot of processes you can automate such as upgrades etc, which leaves more time for you to personally deal with guests. What do you dislike about SevenRooms? There is very little I do not like about SevenRooms, if I were to Nitpick I would say the ability to be able to book ...

"User Friendly & Wonderful Customer Support"

What do you like best about SevenRooms? The overall ease of use - it's easy to navigate around and the functionality is great What do you dislike about SevenRooms? The event tickets don't have a spot to fill in allergies or any notes on the client's side when booking. What problems is SevenRooms solving and how is that benefiting you? Keeping track of reservations and dietary restrictions; the automated reminders to clients is wonderful to keep the restaurant from any no-shows.

"Very easy to use platform"

What do you like best about SevenRooms? Very easy to use, I like that you can google search clients, that you can see their previous visits history. It helps us to have a better understanding about the guest. What do you dislike about SevenRooms? Don't have anything to mention. Maybe the fact that it's not possible to set up two separate cancellation policies for two different sizes of parties.if that could be changed that would be a good help. What problems is SevenRooms solving and how is ...

"The best out there"

What do you like best about SevenRooms? 7R is a comprehensive and reliable platform, versatile enough for a bespoke user/customer experience. Analytic tools are also impressing and their support is super efficient. It's the best CRM out there. What do you dislike about SevenRooms? At times it feels like support answers with templates (possibly because of the sheer volume of enquiries they receive), however, it feels a bit impersonal. Sometimes the answer should he less elaborate and ...

"Great tool to use and very intelligent with table allocation."

What do you like best about SevenRooms? Easy table allocation and inventory management What do you dislike about SevenRooms? Waiting for the integration into the POS (Novitee). What problems is SevenRooms solving and how is that benefiting you? Allows us to easily manage inventory and create guest profile database.

"Amazing reservation system with all the bells and whistles"

What do you like best about SevenRooms? Seven Rooms has greatly optimized our dining room having reservations smoothly implemented and maximizing our revenue big time. It's ease of use and full features help make reservations so powerful. What do you dislike about SevenRooms? Seven Rooms is so powerful that I don't think we can ever go elsewhere. What problems is SevenRooms solving and how is that benefiting you? Seven Rooms helped us optimize reservations, eliminate the cancellations that ...

"Overall great product for my business"

What do you like best about SevenRooms? It has really helped with reservations, events, and Bottle Service tables What do you dislike about SevenRooms? There were some glitches in the beginning when we signed on, but they fixed all of them, and the system runs great now! What problems is SevenRooms solving and how is that benefiting you? Organization and sale of tickets and tables

"great"

What do you like best about SevenRooms? it's a great form of keeping track of reservations and i love all the features it offers for organization What do you dislike about SevenRooms? that there's isn't a lot of people using it and utilizing its features... how can you get more users on the app ? maybe a marketing thing? What problems is SevenRooms solving and how is that benefiting you? it is very organized and i love where u make make changes easily and effortlessly

"I like the ease of use the intuitive format and the ability to capture guest information"

What do you like best about SevenRooms? Ease of use and floorplans, floor management is excllent What do you dislike about SevenRooms? Users and customers don't know SevenRooms like an Open Table What problems is SevenRooms solving and how is that benefiting you? It is very helpful in capturing guest information, communicating to guests and floor management.