ServiceWorks Reviews in January 2025: User Ratings, Pros & Cons

"Overall easy to use and efficient"

What do you like best about ServiceWorks? The overall layout and user interface is easy to use and really efficient! Everything is laid out where it needs to be and it's easy to find what you need quickly (Maps, scheduling, inventory, etc). Having all the customer information and related jobs in one page is very convenient and allows for a more productive workflow.

"Honest & Fair Appliance"

What do you like best about ServiceWorks? Having everything we need in one spot. We can schedule our customers, manage our inventory, and it has good reports to review.

"Service Works"

What do you like best about ServiceWorks? Scheduling calendar is very user friendly What do you dislike about ServiceWorks?

"A good work in Progress"

What do you like best about ServiceWorks? I love the online adaptability. We switched to minimize the amount of paper were using, unfortunately the system is not stable enough for us to do that yet but the Service Works staff seems to really care about making a good product. I love being able to check routes from anywhere I am at.

"Ok but not best"

What do you like best about ServiceWorks? Better then Swiftlink on some things like being able to schedule calls What do you dislike about ServiceWorks?

"Good bang-for-the-buck system"

What do you like best about ServiceWorks? Pricing. I've checked a lot of others and this is by far the best price. What do you dislike about ServiceWorks?

"Good service software for service companies "

What do you like best about ServiceWorks? We have been using service works over a year now. It has come a long way, still have a long way to go. App is not worth using, we have to use the website which relies on internet. The big down fall is no internet, no work! Updates are done often, thats helps get rid of some kinks. Live parts orders are limited to only one vender, so we have to order parts independently from Service Works, kinda defeats things.

"switching soon from swift link to service.works"

What do you like best about ServiceWorks? all your files a stored in the cloud , I recently lost the hard drive on my computer and hadn't backed up swift link for awhile , I lost a lot of files , Had I been using service.works all my customer data will still be their !!!!

"getting better"

What do you like best about ServiceWorks? the schedule, and service bench and power activation. service techs having tablets, but a lot of no service area in our area

"ok"

What do you like best about ServiceWorks? it is a system that offers everything we needed What do you dislike about ServiceWorks?