Salesforce Field Service Reviews in January 2025: User Ratings, Pros & Cons

"User-friendly "

What do you like best about Salesforce Field Service? This software has the best tracking when it comes down to doing more than one task. I really love that the software is upgrading their feature to make the work more efficient. What do you dislike about Salesforce Field Service? The connectivity is very slow and only requires VPN and no internet connection. In addition, your computer has to have Silverlight which is complex to setup or download. Recommendations to others considering ...

"Great"

What do you like best about Salesforce Field Service? Easy to use, I would recommend definitely What do you dislike about Salesforce Field Service? Frequently operates with limited resources What problems is Salesforce Field Service solving and how is that benefiting you? Everything moves at a day pace

"A powerful software, CRM that you can access from any device"

What do you like best about Salesforce Field Service? This CRM Software is a marvel, very useful and essential for all users within an organization, allows to organize the commercial strategy in the finance and investment department where I am currently working, supports more easily establishing current relationships with our customers and providers where it manages to decrease the times in the process of a negotiation, additionally it can be accessed from any place that finds me since it ...

"Great system and great customer service"

What do you like best about Salesforce Field Service? I love being able to talk to a real person and knowing they will always be there to help me if myself or my team encounter problems. The software really helps with productivity around the office. Very user friendly What do you dislike about Salesforce Field Service? I haven't really encountered anything I dislike about click software. Recommendations to others considering Salesforce Field Service: definitely consider Clicksoftware as an ...

"our sales team loves it"

What do you like best about Salesforce Field Service? our sales tems has been using sales force for many years. This has been a great tool to save leads and prospects as well as save appointments and schedule tasks. What do you dislike about Salesforce Field Service? I do not like that I cannot integrate it with my outlook. What problems is Salesforce Field Service solving and how is that benefiting you? this has solved missing leads and following up on older leads

"A very complete CRM in the cloud and accessible from any platform"

What do you like best about Salesforce Field Service? It is very complete and robust, what I like most about this application is that I can access from where I am in the cloud, I can access from my mobile device, I like this since I can take the office anywhere I am . Also the interface is very nice and comfortable to work, and I can keep my work updated only by connecting to the internet. What do you dislike about Salesforce Field Service? What could be said against this application is a ...

"Helps with organizing field workers ; but very expensive."

What do you like best about Salesforce Field Service? I like how we are able to distribute different tasks into diiferent resource pools. 20,000 tasks in 100 resource places , based on location , experience , and skill. What do you dislike about Salesforce Field Service? Licensing can easily become very expensive and this is a difficult hurdle for new companies just adopting this software. What problems is Salesforce Field Service solving and how is that benefiting you? Click has helped us ...

"All inclusive business tool"

What do you like best about Salesforce Field Service? Great organization and lots of features. What do you dislike about Salesforce Field Service? Display is a little confusing to navigate. What problems is Salesforce Field Service solving and how is that benefiting you? Scheduling and taking notes for customers as well as communicating with back office.

"Salesforce Field Service Lightning"

What do you like best about Salesforce Field Service? Optimization of field service deployments. What do you dislike about Salesforce Field Service? Cost of license of salesforce products is expensive in general. Managing who actually needs access at a given point in time is difficult to manage cost. Recommendations to others considering Salesforce Field Service: Make sure to not just implement and give everyone a license. Managing cost is important. What problems is Salesforce Field ...

"this soft wear is awesome for does who has their own business."

What do you like best about Salesforce Field Service? will this company need to lower their price, so more other small company can start using it for their business What do you dislike about Salesforce Field Service? I don't like the way their map is setup.. they need more improvement on this part. What problems is Salesforce Field Service solving and how is that benefiting you? customer service