Salesforce Field Service Reviews in January 2025: User Ratings, Pros & Cons

"An effective tool with strong customer serice providing solitions."

What do you like best about Salesforce Field Service? It is an great field service that helps you by giving solutions of the problems in any size of the business area. They have all the options, you can contact them via email, call or even can have a chat with them. It is opened 24/7 and it reaches to you instantly. What do you dislike about Salesforce Field Service? A better chat type system is needed which can take this company to another level. Recommendations to others considering ...

"Software for optimization work."

What do you like best about Salesforce Field Service? Thanks to this software that relieves me a little more work, it helps me to gain time. Clicksoftware has the best tracking to doing more than one task. I most enjoy the ability to plan and schedule company actions far ahead of time, track in real time, and report on any job function afterward with details that I can customize. What do you dislike about Salesforce Field Service? Lack of a more 'real time' messaging option for ...

" With clicksoftware increase my productivity by 35%"

What do you like best about Salesforce Field Service? Now I am more productive than before thanks to clicksoftware that relieves me a little more work, it helps me to gain time, the interactions with the client have improved a lot and that makes me happy. Sometimes the simple rather than the complicated is better and this software makes the complicated simpler, which with other software I could not do What do you dislike about Salesforce Field Service? The technical support of clicksoftware ...

"Helps me get get or"

What do you like best about Salesforce Field Service? It keeps me organized and I have in showed co Workers of mine is like to be organized. What do you dislike about Salesforce Field Service? I wish there was an app so I can take home with me and work from home and not have to do it on the laptop . Recommendations to others considering Salesforce Field Service: Give it a go , you will take a minute to understand it but will be able to keep your life organized. What problems is Salesforce ...

"Easy and convenient "

What do you like best about Salesforce Field Service? Allows to schedule service calls in a more timely manner. Also GPS and emails are helpful to let customer know where the service tech is. What do you dislike about Salesforce Field Service? Can be a bit confusing scheduling service calls at first. It’s easy once you get the hang of it. What problems is Salesforce Field Service solving and how is that benefiting you? Easier in time management and scheduling of service calls.

"StreetSmart for truck driver purposes"

What do you like best about Salesforce Field Service? Experience with StreetSmart has been excellent. Communicating with our drivers as well as seeing their location has been made extremely easy. The ease of use is very convenient, as well as the personnel made available to help the drivers understand the application use.Click is a breath of fresh air. They are nimble like a startup, have the most incredible management team that is willing to roll up their sleeves and jump in the deal to ...

"Click Support"

What do you like best about Salesforce Field Service? Click Support is simple to use and helps me so much with my everyday tasks at work. I would not be able to do IT work without Click Support. What do you dislike about Salesforce Field Service? I dislike that sometimes it runs very slow, but that comes with most software programs. What problems is Salesforce Field Service solving and how is that benefiting you? It helps me fix errors and do troubleshooting. I noticed it really saves me ...

"If you need a support, ClickSoftware is the easiest way to resolve the issue"

What do you like best about Salesforce Field Service? That it helps you to save your time effectively What do you dislike about Salesforce Field Service? I think that the platform need to be more easier than it is today. Recommendations to others considering Salesforce Field Service: Please find all the solutions in the frequently asked questions and you really will be able to find a solution for everything and plan your business better. What problems is Salesforce Field Service solving and ...

"User Friendly CRM"

What do you like best about Salesforce Field Service? It gives best facility to add leads and not hack this anyone. What do you dislike about Salesforce Field Service? because it is taking some time and when put crediential it give OTP What problems is Salesforce Field Service solving and how is that benefiting you? I have already using Salesforce.

"Field Service Lightning is great"

What do you like best about Salesforce Field Service? The thing I like best is the ease of using FSL and navigation once you learn it, which is very easy. It organizes and keeps track of everything your working on and if it's past due and gives you your stats. I use it in my Customer Relations department to keep track and work cancellation cases. What do you dislike about Salesforce Field Service? There is not much I dislike about it except on the customer service side.. It feels like you ...