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8.7

Spot Score

Salesforce Field Service - Field Service Management Software

Salesforce Field Service Reviews in January 2025: User Ratings, Pros & Cons

Streamline service to maximize productivity and profits.

3.9

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Starts from $25/User/Month

Salesforce Field Service Reviews & Ratings

3.9

Very Good

Based on 102 ratings & 358 reviews

Rating Distribution

Excellent

(214)

Very Good

(114)

Good

(21)

Poor

(6)

Terible

(3)

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Showing 181-190 out of 358

AA

Abdul A

04/27/22

4.5 out of 5

"Salesforce field service - Best in class"

What do you like best about Salesforce Field Service? The ease of using Salesforce and how it comes handy in my day to day official purpose just.makes.SF an incredible tool to use and hold onto for a longer run.... What do you dislike about Salesforce Field Service? Not dislike as suc but maybe you guys can work upon providing an advisory service or a training session with questions involved to assess the understanding and then letting the customer get better at it. Recommendations to ...

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AU

Anonymous User

04/27/22

4.5 out of 5

"Field service Lightning review"

What do you like best about Salesforce Field Service? Ease of use. FSL is good to have trchnology in Salesforce ecosystem and have pretty good growth for skilling yourself up What do you dislike about Salesforce Field Service? Nothing as such. Field service lightning is good product What problems is Salesforce Field Service solving and how is that benefiting you? Customer queries

AU

Anonymous User

04/19/22

4.5 out of 5

"Great Experience with Salesforce Field Service"

What do you like best about Salesforce Field Service? Salesforce Field Service provides a platform where Organizations can easily coordinate resources to deliver in-person service. It helps organizations to gain insight into service contracts to ensure the right level of service What do you dislike about Salesforce Field Service? There are few situations where the instance creating takes more than 3 months due to which the customers continue to pay for a non functional product. Sometimes ...

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GS

Greg S

03/31/22

4.5 out of 5

"Probably one of the most complete and 'easier' to implement SF solutions"

What do you like best about Salesforce Field Service? As the solo implementer of SF in our organisation without the use of an implementation partner, I found Field Service to be the most intuitive and 'easier' solutions to implement. That isn't to say it was easy. The iOS and Android apps are fantastic and my team find it easy to use. There also seems to be far more development of Field Service capacities every release compared to the older SF products. I'm looking forward to the new Work ...

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SK

Sandeep K

03/25/22

4.5 out of 5

"Track sales force in real time"

What do you like best about Salesforce Field Service? It picks GPS location on the visits done by Field staff and you can track consolidated report in evening What do you dislike about Salesforce Field Service? Sometimes GPS location is not correctly picked Recommendations to others considering Salesforce Field Service: It is the best software to track your staff on the field for sales or collection What problems is Salesforce Field Service solving and how is that benefiting you? I can ...

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AU

Anonymous User

07/15/19

4.5 out of 5

"Perfect"

What do you like best about Salesforce Field Service? I LIKE EVERYTHING, IS SO INTUITIVE and very useful What do you dislike about Salesforce Field Service? I dislike nothing, is everything very cool What problems is Salesforce Field Service solving and how is that benefiting you? Help us make our job better

AJ

alena j

06/11/19

4.5 out of 5

"An excellent software for providing solutions for field sevices"

What do you like best about Salesforce Field Service? It is a great platform that has made the work easier and simpler. The interaction with the customers has become way more easier and comfortable due they feel more happier and contented. This has lead us to get loyal users with great feedback and improved sales. What do you dislike about Salesforce Field Service? I don't find any issue and problem with this tool so i like it a lot. Recommendations to others considering Salesforce Field ...

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AM

antonio m

06/08/19

4.5 out of 5

"An excellent solution provider for all sort of businesses."

What do you like best about Salesforce Field Service? The best thing I like about it is that it has increased the communication with the users which allows you to give them satisfaction fully and also keep them happy. Thus they become your loyal customers which is great. It simplifies your work and gets you rid of the complications which is amazing thus helps you in provision of field services and workforce. What do you dislike about Salesforce Field Service? The support of the platform ...

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AU

Anonymous User

06/05/19

4.5 out of 5

"The perfect real time software for field service dispatch software"

What do you like best about Salesforce Field Service? The best part is route optimisation where the dispatchers are given real time traffic updates and optimal route. What do you dislike about Salesforce Field Service? We have not come something like that so far,as it provides with the best ways for tracking and dispatching in the sales field. Recommendations to others considering Salesforce Field Service: The outstanding software to track and manage field service dispatch software What ...

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KJ

Kevin j

04/16/19

4.5 out of 5

"A good toll for enhancing your productivity"

What do you like best about Salesforce Field Service? It is a cool software that spares you from work and enhances your productivity more. Being effective and efficient, it helps you access with the time thus makes you more involved with your clients and giving them satisfaction. It is very easy and very comprehensible. It gives you better analyses of any kind of field service which is great in business. What do you dislike about Salesforce Field Service? I love this application a lot as it ...

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