Salesforce Field Service Reviews in January 2025: User Ratings, Pros & Cons

"We are using Salesforce in managing all the database of our team workflow"

What do you like best about Salesforce Field Service? It's seems to be very clear and sorted, no issues while using it What do you dislike about Salesforce Field Service? I do not dislike anything about SF Field Service What problems is Salesforce Field Service solving and how is that benefiting you? Team input and output tracking

"Best experience while using tableau tool."

What do you like best about Salesforce Field Service? It is best in the market in my daily routin I am using power bi but realise after using tableau that it is far better than power bi microsoft tool. What do you dislike about Salesforce Field Service? Nothing I have inly used tableau tool of salesforce and it is best in the market according to me. What problems is Salesforce Field Service solving and how is that benefiting you? Salesforce givves us best visualization tool ever.

"Review for user experience of Salesforce Field Service"

What do you like best about Salesforce Field Service? As a user of Salesforce Field Service, I have found the platform to be a comprehensive and efficient solution for managing field service operations. The user interface is intuitive, providing a seamless experience in navigating through various features. The integration with Salesforce’s broader ecosystem enhances the overall functionality, allowing for a unified approach to customer relationship management and field service management. ...

"Streamlining Operations and Enhancing Customer Experiences"

What do you like best about Salesforce Field Service? The best about salesforce field service is it's seamless integration with the broader Salesforce ecosystem, intuitive interface, and robust features. The platform's ability to optimize scheduling, streamline communication, and provide real-time analytics contributes to its appeal for businesses looking to enhance their field service management. What do you dislike about Salesforce Field Service? I've found a few aspects of Salesforce ...

"Great scheduling and AI powers tool"

What do you like best about Salesforce Field Service? The response generation using AI like emails . Knowledge article to email and scheduling abilities What do you dislike about Salesforce Field Service? Great summary module but no Reporting abilities using AI which we need to relay on other apps. What problems is Salesforce Field Service solving and how is that benefiting you? Manage the filed service agents and case automation

"Field Service done right"

What do you like best about Salesforce Field Service? Salesforce Field Service has one of the best visual representation in dispatch board that provides a very good view of the appointments by status. What do you dislike about Salesforce Field Service? Salesforce Field Service Mobile is one of the features that i would like Salesforce to enhance and provide more robust features on mobile. What problems is Salesforce Field Service solving and how is that benefiting you? It is helping us ...

"Amazing"

What do you like best about Salesforce Field Service? Lo he usado en mi anterior trabajo y realmente nos ayudo durante todo el proceso. Practico y de fácil utilización. What do you dislike about Salesforce Field Service? Quizás algunas instancias no eran simples de entender What problems is Salesforce Field Service solving and how is that benefiting you? Facilito el trabajo diario de más de 50 personas en una etapa donde era complicado gestionar los recursos.

"Alliance Manager"

What do you like best about Salesforce Field Service? Salesforce Field Service Cloud is a lot in demand by customers who need help in handling their distribution management channels. It definitely eases up the entire process for companies and helps in creating an efficient flow. What do you dislike about Salesforce Field Service? There is nothing really wrong with the Field Service cloud apart from its high cost which sometimes puts customers in two minds and that is when the competition ...

"Field Service in Review"

What do you like best about Salesforce Field Service? Everything at Salesforce turns your ordinary experience into a streamlined and consistent approach that is intuitive for all users when your associates are on the go and mobile. What do you dislike about Salesforce Field Service? Despite being intuitive, having Salesforce for the field can be overwhelming when you are working away from the office without the comfort of trying to figure out the answer without people staring at you. What ...

"Great session"

What do you like best about Salesforce Field Service? Very flexible solution for work orders, service appointments and dispatch What do you dislike about Salesforce Field Service? The setup seems complex and it would help to have more videos or starter kit. What problems is Salesforce Field Service solving and how is that benefiting you? Managing appointments for service work