Salesforce Field Service Reviews in January 2025: User Ratings, Pros & Cons

"Excellent product"

What do you like best about Salesforce Field Service? The simplicity of the software, Windows look alike and firendly user What do you dislike about Salesforce Field Service? Nothing in general, it's our role to customize the software to our business case. What problems is Salesforce Field Service solving and how is that benefiting you? Better scheduling and real time shuffling

"ClickSoftware "

What do you like best about Salesforce Field Service? We love the functionality that we are able to build on our side. So many good out of the box products, but absolutely love that we can customize as necessary. They are good to work with through new ideas and implementation. What do you dislike about Salesforce Field Service? Hoping that future versions from Clicksoftware, allow for us to continue to house onsite rather than in the cloud. We haven't yet upgraded to the cloud due to ...

"If It Comes To Field Service Its Better To Go For Salesforce Field Service"

What do you like best about Salesforce Field Service? The overall experience with this product is quite good and positive, it provides most of the cloud solutions and its service which eases the task that we are doing. There are lots of things that I like about this product such as efficiency and reliability of this product is very good and high and cost effective. What do you dislike about Salesforce Field Service? Its services as compared to other vendor is not remarkable and due to which ...

"Collaborative Ease of implementation"

What do you like best about Salesforce Field Service? Alignments of work interface, UI efficiency, Data handling What do you dislike about Salesforce Field Service? Maybe limited customization and complexity What problems is Salesforce Field Service solving and how is that benefiting you? Data efficiency, the pre & post analysis of the data & equipment's being productionalized to the end users is appreciatable

"Field service"

What do you like best about Salesforce Field Service? Field service is a vast product but what I like is that I can customize the app. What do you dislike about Salesforce Field Service? Mapping not great, need better way to route What problems is Salesforce Field Service solving and how is that benefiting you? Not missing customer service. Our work orders are auto created and assigned to the proper territory.

"It is very useful for communicating with customers and clients and it has many more benefits"

What do you like best about Salesforce Field Service? It has best customer support and has variety of features and it is easy to use What do you dislike about Salesforce Field Service? I haven't seen anything that is not good about salesforce field service What problems is Salesforce Field Service solving and how is that benefiting you? Its feature of ease of communication is very good.

"Great reach for company to manage and reach to customers"

What do you like best about Salesforce Field Service? I'm a 4x Salesforce Certified developer and a user, Salesforce is a great platform solution, Salesforce field service has taken it more further to reach customers and sales representative on field with easy accessibility to Data. We have developed solutions to empower inventory management, work process, customer analysis, appointments, this everything with easy of using on mobile on field. So a easy to implement and effective tool. What ...

"Impressive"

What do you like best about Salesforce Field Service? Future of Salesforce in the Salesforce field service What do you dislike about Salesforce Field Service? Configuration part is not good because need to install package What problems is Salesforce Field Service solving and how is that benefiting you? Updated not surprised

"Pros & Cons of Salesforce Field Service"

What do you like best about Salesforce Field Service? 1.Increase Customer Experience With Product Owners Because of it's vast features. 2.Easy to Use for the employees to allocate work to their peers. 3.Ease to integrate with external systems. What do you dislike about Salesforce Field Service? 1.No Scope for additional Development as all requirements coming by default. What problems is Salesforce Field Service solving and how is that benefiting you? for us we are using Salesforce Field ...

"Salesforce for everyone"

What do you like best about Salesforce Field Service? We have been using salesforce for work and I must say it is very uselful for us as it helps us in deriving all the seller's data at one place What do you dislike about Salesforce Field Service? Sometimes it takes time to login and a trouble connecting with VPN What problems is Salesforce Field Service solving and how is that benefiting you? Seller's data for Amazon.de basically deriving data about seller's account