Streamline customer care with Rulai's conversational AI.
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AU
Anonymous User
08/24/20
"A Great Conversational Chatbot development suite"
What do you like best about Rulai? The UI based design of the chat is very intuitive and easy for developers with no background in natural language processing. It has a host of great features such as gracefully handover to live agent, knowledge extraction from chat transcripts, knowledge generation by crawling websites, chatbot analytics and reporting, What do you dislike about Rulai? Nothing much to say here. No information about the deep learning models and their architecture could ...
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MR
Murilo R
05/31/20
"Rulai : Great features and ease of use make an amazing Chatbot"
What do you like best about Rulai? The interface is incredibly user-friendly from a designer standpoint. Everything is easy to find, there's little to no time spent looking for the essential functions. With a simple drag and drop functionality to most of its components, developers and designers will find it easy to create, update and teach their chatbots to reach their full potential. What do you dislike about Rulai? It's not really a dislike, but since it's an ever-changing market, there ...
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JH
John H
05/30/20
"Friendly UI for Conversation Designers"
What do you like best about Rulai? I am currently using flow charts to design bot conversation, and I have no problem onboarding Rulai Console to develop and test my bot. The presentation of the flow in the console is by far the best among other bot designs providers. I can jump into the design work from the console rather than a separate flow design software and launch the bot simulation. I'm impressed by how Rulai makes conversation design such a simple task. What do you dislike about ...
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GS
Geetika S
05/27/20
"User friendly to develop, yet full of awesome functionality"
What do you like best about Rulai? Rulai is very visual and friendly system to develop bots on chat/voice etc. Integration with APIs is done in a simple , yet effective way.Calling of different intents, per users text, is remarkable. What do you dislike about Rulai? This is no downside, but a developers wish, if we could see source code and customize to our needs. Recommendations to others considering Rulai: Absolutely a great product. Easy to understand, handle and work, while getting an ...
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AU
Anonymous User
05/26/20
"Rulai Review"
What do you like best about Rulai? Chatbots can be implemented quickly and easily not sacrificing the complex bot functionality that makes virtual assistants great. What do you dislike about Rulai? There isn't much I've run into that I dislike. All round a solid platform. What problems is Rulai solving and how is that benefiting you? We've deployed the Rulai platform across a number of enterprise brands and realized strong CSAT results and efficiency gains regardless of the vertical.
AM
Anupam M
05/26/20
"Rulai is an awesome platform for the users who want to build bots."
What do you like best about Rulai? It is user friendly and easy to navigate. What do you dislike about Rulai? None per se ..I like using the Rulai platform. Recommendations to others considering Rulai: GO FOR THIS NICE PLATFORM IF YOU WANT TO BUILD YOUR BOT. What problems is Rulai solving and how is that benefiting you? I am learning to build the bot from the scratch. I could find the basic tools needed to build a chatbot.
PA
Praveen A
05/26/20
"Awesome! platform for complex conversations for real life scenarios & for delightful Customer exp!"
What do you like best about Rulai? We have an intuitive platform, to design complex real-time scenarios dialog flows! love the Accelerators & discovery features of SAFE Capabilities, to improve time to value and quick adoption within teams. There are rich UI elements which can be used for crafting the colourful buttons, creative conversations and fonts, making it appealing for the user. There is a wide range of feature for ready use and also for developing synergies for long term ...
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IM
Isabella M
05/26/20
"Advanced and user friendly platform for conversational AI creators within CX teams"
What do you like best about Rulai? Love the ability to build flexible conversations that feel natural to the user and how easy it is to test while building. The recommender engine, transcript access, and flow analytics help our conversational AI designers more easily improve bots over time. Rulai has an A-team of conversational AI experts/HCI PHDs and technical experts to provide advice for really complex implementations on the platform and help guide our team on how to best enable the ...
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AU
Anonymous User
05/26/20
"Great AI solution and Partner"
What do you like best about Rulai? The Rulai console provides a familiar interface for developers to create conversational user flows. The console provides a great deal of functionality out of the box and is easily extended. Our customers have been impressed with the reporting capabilities. Demos show extremely well. What do you dislike about Rulai? Would like some greater flexibility around 3rd party integrations on the escalation side. Recommendations to others considering Rulai: Been a ...
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AU
Anonymous User
05/24/20
"Easy to use and user friendly platform for designer"
What do you like best about Rulai? It is a feature-packed application with solid reliability dependable integration.It's easy to use and even offers helpful design templates to get you started. What do you dislike about Rulai? Designer portal may be more user friendly What problems is Rulai solving and how is that benefiting you? NA