Reward Gateway Reviews in January 2025: User Ratings, Pros & Cons

Kevin and Angela have been wonderful

Kevin and Angela have been wonderful. However, it was tricky to find the chat as the support pages were not giving the right instruction.

E-gift card

Quick to respond and following checks the advice they gave worked.

I made a mistake with a gift card order…

I made a mistake with a gift card order and Reward Gateway went the extra mile to sort it out and arrange a refund for me - all within about an hour of requesting it. Much appreciated.

Excellent customer service with regards…

Excellent customer service with regards to a refund.

"Awesome Tool"

What do you like best about Reward Gateway? This system allows employees to feel valued and important in their job roles! What do you dislike about Reward Gateway?

Really pleased with the service i…

Really pleased with the service i received from Zhivko, Martin and Petya, the issue i raised was resolved swiftly and efficiently with the outcome i was hoping for. Thank you team.

Very responsive

Firstly that they were instantly available after usual work hours. They listened carefully to the issue and understood the problem. Thanks for being pragmatic and resolving the issue!

Prompt and efficient

They understood my problem ad responded efficiently and very promptly

Quickly resolved a refund request

Date of experience: January 03, 2024

Definitely a fan.

I've been using Reward Gateway for a year now. In that time, I have saved about 750 pounds by using it for my weekly shop, buying white goods and things like internet offers. The auto loading pre-paid cards for stores like Sainsburys are really good.