Reward Gateway Reviews in January 2025: User Ratings, Pros & Cons

Great service

Great service. quick response.

Angela Ghanem's Patience and…

Angela Ghanem's Patience and thoroughness made all the difference!

Great communication from Angela and…

Great communication from Angela and fast responses to my query, thank you.

Staff within the Team were really amazing

Staff within the Team were really knowledgeable, patient and experienced. Dealt with my query in very timely manner and provided me with the best options. I am well pleased with the outcome thank you Team/staff I appreciate you

Professional support team, happily recommend

The support team are very professional and dealt with a problem I had with an instant voucher. In particular, shout out to Angela G and Zhivko as I panicked about getting a substantial amount refunded from a vendor. On top of that, I'm getting a regular discount on standard supermarket shops and the like which over the year will probably save me around £500. Very happy, then, with the service and offer.

Very happy with the service

Quick responses, followed up on an issue I had with a 3rd party provider (not Reward Gateways fault) and got it resolved. Very happy with the service, thanks again Angela & team.

Great service

The advisor i spoke to was very helpful and was able to solve my problem and we’re more than happy to help.

Excellent customer service. Don’t shop at curry’s though!

Angela and the rest of the support team continued to provide support that I was eternally grateful of. I purchased a gift card at Christmas for an expensive gift (I was saving 6% buying using a gift card). The retailer ruined Christmas by not having the item available (curry’s) despite online stock saying they had it. It took curry’s 8 weeks to refund me - (I won’t buy from them again now). When I asked for the cash and not the gift card with an unusable balance on it, they didn’t help. I ...

Unuseable voucher, no problem

I had a problem with a voucher purchase that I had just made and it was resolved quickly and 100% to my satisfaction, with no fuss. Great service!

Excellent costumer service

Excellent costumer service. Someone named Kevin assisted me with all of my queries.