Reward Gateway Reviews in January 2025: User Ratings, Pros & Cons

They dealt with Tesco charging me twice…

They dealt with Tesco charging me twice once through rewards gateway and again on my debit card as they told me in tesco the Rewards app hadn't gone through on my reloadable voucher. It took a while to get a response from Tesco but luckily I had these guys to fight my corner. Not even a gift voucher from tesco for the inconvenience of me being out of pocket for a month. Shameful when I spend thousands

Smart Spending customer service helpful…

I had a technical issue with a B and Q voucher which put me £103 out of pocket. I was given the run-around initially with different helpdesks giving me the brush off. Eventually, I got to the customer service desk of Smart Spending. After a conversation regarding the issue they emailed me back after an hour and resolved my issue effectively

Any issues dealt with professionally…

Any issues dealt with professionally and promptly.

Love the app

Love the app, have saved and earned so mich cashback. Recently had an issue with a voucher and the issue was resolved, am very grateful for ther assistance. Thank you again. Would absolutely recommend the services.

Refund Enquiry

My initial query was raised using the WebChat and Lazar was very helpful and agreed to forward my query to the Team, who responded exceptionally quick (Angela) and they were able to help me in this instance. It certainly put my mind at rest and I am really appreciative of the outcome. Thank you to all

Such good rewards and very quick…

Such good rewards and very quick response from the customer service team when help is needed.

Asked for help with my instant voucher

Asked for help with my instant voucher, as i was not reading it well. I got assistance in the very next day that resolved my problem.

Great employee discount and support!

Great employee discount and support! I use RG through my employer and I love the discounts offered on this platform. But the cherry on the cake is support. They have always been top notch in resolving queries I have had.

Very quick response and issue resolved…

Very quick response and issue resolved straight away

Great service

I've been using the app for a couple of years and have found it useful and managed to find a few good deals. Recently had cause to contact the customer service team with a query and found them to be very helpful and my query was resolved quickly and fairly