Retreaver

Retreaver (Callpixels)

What do you like best? Easy to use and best platform for call tracking. What do you dislike? Prices are little higher for per min, probably they use some third party at the backend like Twilio and thats why they cant do much about it. Recommendations to others considering the product: Use it. What problems are you solving with the product? What benefits have you realized? Easy to manage Affiliates Easy to Manage Billing for each affiliate Each to manage calls by ...

The best call platform out there

What do you like best? I love the entire user interface. It's very easy to see my reports on desktop and mobile. Also, calls report in real time. What do you dislike? I'm not a fan of always having to refresh to see the stats updated. What problems are you solving with the product? What benefits have you realized? It's easier to see where 'no answer' calls are starting. It saves me a lot of money.

Good and reliable service, fairly user friendly site

What do you like best? In our experience, Retreaver has been a very reliable resource for call routing. We had an account with CallPixels before, and we received very good customer service from Rich Nolan. So far we have not needed to request assistance from the new team, so have no feedback on customer service yet. What do you dislike? We don't feel that the site is very user friendly. For example, once you run a report, you should be automatically sent back to the Generate Reports ...

Much more than I expected!

What do you like best? Easy tools to follow for someone that's not so techie. Mobile optimized is great! I can control many things for my clients to view detail stats about their calls. A Representative is always available to help and guide me with my many questions, Rich is always above and beyond. What do you dislike? Haven't had any experience to not like anything yet Recommendations to others considering the product: After comparing with other similar companies, I must ...

Retreaver

What do you like best? call routing functionality is outstanding and pretty easy to use. very feature rich What do you dislike? would like oppt. to lower per minute fees at higher usage tiers What problems are you solving with the product? What benefits have you realized? customers who come to my website(s) for insurance quotes or other products many times wish to speak to agents over phone. I am able to route customers efficiently to the correct party who can assist them based ...

Very happy with the support please dont get away from that

What do you like best? you have very solid support, sometimes when platforms get too big the stray from that so please keep that the focus as you grow What do you dislike? I wish it had a way to remove invalid calls from the interface or block out calls that werent picked up maybe in a seperate section so pubs dont get them confused with calls that were answered What problems are you solving with the product? What benefits have you realized? trying to keep costs low enough to be ...