RepairDesk Reviews in January 2025: User Ratings, Pros & Cons

"A Good and Brilliant Product for all Repair Cloud Based Startups"

What do you like best about RepairDesk? Those who want to improve their repair setup and Business, they can Go for it. Best and brilliant software. Fully Featured and all Packed System. I loved their service, especially the cloud based system is awesome. What do you dislike about RepairDesk? Everything is Good, But they should work on their way of working style. For example any Repair shuff you have to click 3 4 times so its not user friendly and it makes the whole difference. What problems ...

A Must Have

When it comes to control your internal and external workflow of your computer and mobile repair shops , there are so many tasks to perform that most of the times it gets harder to keep track of all tasks and even harder to prioritize them, with Repairdesk ,one can easily control all internal and external workflows with few clicks from their laptops or even from smartphones. They can manage inventories, keep stocks depletion notifications, integrate online with popular suppleirs, manage ...

"Quality program"

What do you like best about RepairDesk? The people behind it are super willing to help integrate your needs into the software and they actually listen to you! What do you dislike about RepairDesk? I like everything they offer. It did take a little longer than I would have liked for them to fully backup my customer list to export/import them to new database but once it was there, everything went super smoothly. What problems is RepairDesk solving and how is that benefiting you? Integrations, ...

"Works well even as a software for maintenance"

What do you like best about RepairDesk? Helps well with the following: Emails SMS Inventory management and tracking Reporting Lists and customer management It is excellent software, albeit not something for starters! What do you dislike about RepairDesk? The primary issue I faced when I tried Repairdesk was that things required extensive training. For someone not very familiar with POS systems, it was not very intuitive. Recommendations to others considering RepairDesk: Please make sure ...

"Repairdesk The best system I have used."

What do you like best about RepairDesk? I have been using this system for almost 3 years and it is undoubtedly one of the best that has adapted to my work place. It has a very user-friendly interface, and this system allows me to promptly and professionally attend all my clients who have problems. with your devices or with a particular program. This system also allows me to be able to automate certain processes that will speed up and improve customer service a little, this I certainly like ...

"My perfect ally to serve my clients."

What do you like best about RepairDesk? I really like this system because it has a very professional technical support team capable of attending at any time of the day, in fact, they are very versatile and prepared when dealing with an eventuality. Once you acquire the system, you start with the complete training process according to the time you have available. I like it a lot because this program has many functions that will be very useful, but to understand everything, it is necessary to ...

"does the job. efficiently"

What do you like best about RepairDesk? Excellent customer service - characterized by professionalism and a willingness to assist. Provides ample customization options What do you dislike about RepairDesk? Initial setup was found to be quite challenging. What problems is RepairDesk solving and how is that benefiting you? User-friendly inventory management, efficient invoice generation that surpasses competitors, and simple ticket creation process for users

"RepairdDesk User Review"

What do you like best about RepairDesk? Provides Good cross-platform integration when you need to do customization Excellent customer support What do you dislike about RepairDesk? The product setup can take up some time when you're a beginner. Technical glitches or bugs here while using the application but when reported, it's usually fixed within a week. What problems is RepairDesk solving and how is that benefiting you? Easy ticket creation process for the users Quick Invoice generation ...

"RepairDesk Review"

What do you like best about RepairDesk? Allows users to check in repair items and select services What do you dislike about RepairDesk? Sometimes it is hard to connect to printers and scanners. Recommendations to others considering RepairDesk: it includes inventory management functions to track repair parts, accessories, trade ins and new devices. What problems is RepairDesk solving and how is that benefiting you? Repair service cues..

"Not an awful system"

What do you like best about RepairDesk? Ticket system, easily edit tickets and parts used for tickets, automated messages, cayan ontergration. What do you dislike about RepairDesk? Cant refund a partial payment. Cannot add items to a partial paid ticket. General bugginess. What problems is RepairDesk solving and how is that benefiting you? Using repair desk to look up past tickets with ease.