Referral SaaSquatch

"Love Saasquatch for our referral program"

What do you like best about SaaSquatch? Saasquatch makes it easy to locate and research our customers. Tracking customer referrals has become so much easier and the amount of information we can serve back to our customers is invaluable. I also love the ability to manually issue a reward to our customers when the occasion arises. What do you dislike about SaaSquatch? While searching for customers in the participant tab it takes quite a long time to load after initiating the search. I would ...

"Referral SaaSquatch is a great tool and the team behind it will go above and beyond to help!"

What do you like best? Their API is straightforward and simple to understand. I built a custom integration with Referral SaaSquatch and it was a fantastic experience because their devs were able to jump in and show exactly what was needed to get it up and running in our rushed timeline. What do you dislike? I wish they gave me a sweatshirt because that logo is 👌🏼 What problems are you solving with the product? What benefits have you realized? The project required a referral program that ...

"Easier referral system to implement"

What do you like best? Their service is exceptional, and I love how simple it was to get the referral program up and running. What do you dislike? Nothing. Feature feedback: It would be great if we could integrate Referral Saasquatch with our NPS app Satismeter so that people could act on their feedback right away. What problems are you solving with the product? What benefits have you realized? WOM is an important channel in our industry and Referral Saasquatch helps us tap into that market ...

"Amazing long-term results"

What do you like best about SaaSquatch? The platform allowed us to build the first and the only needed referral program. The level of customization and branding capabilities was the right fit for an enterprise that serves small businesses. The best part is the ease of use for referrers. What do you dislike about SaaSquatch? Can't think of a gap that can't be covered by support or internal workaround. What problems is SaaSquatch solving and how is that benefiting you? Reducing the cost of a lead

"Easy to use with limited issues and quick resolutions when they do arise."

What do you like best about SaaSquatch? It is extremely straightforward to use and visibility is great. What do you dislike about SaaSquatch? It doesn't always sync with our software and we have to back end sync. What problems is SaaSquatch solving and how is that benefiting you? Solving customer retention with rewards program.

"A useful tool for promotion payments"

What do you like best about SaaSquatch? It's very easy to use and very dinamic in order to create differents campaigns. The implementation on my business is very easy, and the support is available all the time. What do you dislike about SaaSquatch? It's very sensitive, so you have topay attention What problems is SaaSquatch solving and how is that benefiting you? With saasquatch we can have all loyalty campaigns so that they have automatic payment. Before using it, we had to resort to ...

"Easy tool and lots of value"

What do you like best about SaaSquatch? SaaSquatch makes it easy for us to offer a customer referral program and connect our participants with the rewards. This software adds so much value to our business that the support team is always quick to respond and will jump on a call whenever we need additional help. We are working to build out a deeper integration to start getting even more value from their service. What do you dislike about SaaSquatch? Nothing I can think of at this time, we are ...

"Great tech and a collaborative team"

What do you like best about SaaSquatch? We've been working SaaSquatch for a few years now - it's great tech and they've been very collaborative as we've continued to scale. I was involved in the scoping process before we signed on with SaaSquatch and they have the best stack, platform and team in my humble opinion! What do you dislike about SaaSquatch? There have been some tech challenges with our platform and how we reward and engage our members that hasn't been a perfect one-size-fits-all ...

"We used SaaSquatch to get referrals from our existing user base, and we're getting excellent results"

What do you like best about SaaSquatch? It was really easy to implement SaaSquatch, even with our ancient tech stack. The best part is as we upgrade our infrastructure, it's really easy to reintegrate SaasQuatch. Additionally, the support we got when we first integrated was top-notch. What do you dislike about SaaSquatch? I find it hard to think of any downsides or issues. We had excellent response time to the one minor issue we had. The biggest limitations are all from our side. What ...

"Great Customer Experience"

What do you like best about SaaSquatch? Our company switched from an in-house referral program to SaaSquatch because it's extremely easy to use. We (Marketing) don't need help from our Product team if we want to change our referral prize or in-app widget. The Customer Experience Team is also phenomenal! They were there every step of the way to help during implementation and beyond. Special S/O to Alex H for being awesome. What do you dislike about SaaSquatch? There are some workarounds to ...