Prokeep Reviews in January 2025: User Ratings, Pros & Cons

"Fast an easy tool"

What do you like best about Prokeep? Prokeep has graciously provided me with the remarkable capability to extend to my valued clients an expeditious and highly efficient avenue, thereby affording them the opportunity to promptly furnish me with comprehensive details and pertinent information pertaining to the specific products and services they are earnestly inquiring about. What do you dislike about Prokeep? The thing I dont like about Prokeep is you have to go to the browser to reply ...

"Great for when customers need to send images or do not have great phone service for calls, etc."

What do you like best about Prokeep? Not having to give out personal cell phone numbers for a customer to send an image. What do you dislike about Prokeep? I have not used the app enough yet to have any complaints. What problems is Prokeep solving and how is that benefiting you? Gives our customers another communication option. Seeing the record of information is beneficial when you need to refer back to the conversation with the customer.

"INTERACTION"

What do you like best about Prokeep? THIS IS A GREAT INTER ACTIVE SYSTEM THAT SAVES TIME What do you dislike about Prokeep? MASS TEXTING IS A PROBLEM IT WOULD BE GOOD TO HAVE A FOLDER THAT I CAN SELECT AND HAVE ALL CONTACTS IN THERE AND SELECT AND SEND A MASS TEXED TO THEM What problems is Prokeep solving and how is that benefiting you? THEY HAVE MADE IT VERY USER FREINDLY AND EASY TO USE

"A picture is worth a thousand words!"

What do you like best about Prokeep? Having an HVAC tech text a picture of an equipment nameplate eliminates errors vs having the tech read it to you. He or you could make a mistake. What do you dislike about Prokeep? There are none that I know of. It helps me from wasting time on unnecessary phone calls. What problems is Prokeep solving and how is that benefiting you? direct messaging between team members is a nice add on.

"ProKeep is a great supplement to our customer engagement activities."

What do you like best about Prokeep? ProKeep allows us to proactively engage our customers with timely information about events, promotions, training opportunites and product offerings. It provides a means to send technical information and quotes directly to their phones. What do you dislike about Prokeep? Broadcasting a text message to many different customers is a slow and clumsy process, even with a template. Each phone number has to be selected separately, the template assigned and then ...

"Really neat functions, needs a little work to refine its mechanics"

What do you like best about Prokeep? The simplicity of how it works and its raw functions are amazing. It easly works with other applictions to send both pictures and messages. What do you dislike about Prokeep? I am personally not a big fan of all the icons for the different functions. I prefer to be able to identify the functions by name. What problems is Prokeep solving and how is that benefiting you? Less requirement of individual SMS use of personal phones for company buisness. Clearer ...

"Great messaging"

What do you like best about Prokeep? Fast delivery when messaging a fellow co-worker What do you dislike about Prokeep? Can't press enter to send message. Please fix! What problems is Prokeep solving and how is that benefiting you? We no longer have to give out personal cell numbers for customers to send pictures of products.

"A Convenient Solution for Information Access"

What do you like best about Prokeep? Its an easy place to find information. As long as you have the right link. What do you dislike about Prokeep? There is very few "summaries' as to what a function does. This may be a fault of the organization tho. What problems is Prokeep solving and how is that benefiting you? Its a good way to communicate with other debts/customers

"Showroom sales"

What do you like best about Prokeep? not having to give out my personal phone number What do you dislike about Prokeep? it logs me out every day i wish i would just leave me longed in What problems is Prokeep solving and how is that benefiting you? i am not aware of any issues that they have handled that helps me