Prokeep Reviews in January 2025: User Ratings, Pros & Cons

"Very user friendly."

What do you like best about Prokeep? The ability to let customers text me direct to prokeep. What do you dislike about Prokeep? Sometimes, it goes down and interupts my customers from reaching me. What problems is Prokeep solving and how is that benefiting you? Prokeep is good at keeping up on the updates.

"Excellant communication/tool"

What do you like best about Prokeep? Amazing speed from support getting answers to questions I have had. The answers are explained in a way that even I can understand and take the necessary steps or begin to use a function. What do you dislike about Prokeep? Haven't run into one yet but Prokeep people keep listening so if I find one I know help is there. What problems is Prokeep solving and how is that benefiting you? Time management, when using Prokeep I can communicate with more people at ...

"Prokeep has helped optimize and bolster our internal associates ability to help our customers."

What do you like best about Prokeep? Prokeep is very dynamic when it comes to feedback from their partners and implementing changes. The platform is constnatly improving, and their team is willing to work with us to overcome changing business dynamics to fit their platform. What do you dislike about Prokeep? There really isn't anything we dislike about Prokeep. The team is good, and they are a good business partner for us. What problems is Prokeep solving and how is that benefiting ...

"Works excellent and easy"

What do you like best about Prokeep? Our customers can send information easier and faster through a text vs a email where they could spell the wrong email address. What do you dislike about Prokeep? If you receive a text and dont close the thread, you can miss a order the next day because it doesnt flash like you have a new message when it first comes through. What problems is Prokeep solving and how is that benefiting you? Easier communication to our customers

"ProKeep helps me to receive pictures and communicate with our customer with ease."

What do you like best about Prokeep? being able to go back and look at conversation history What do you dislike about Prokeep? searching for contacts can be difficult at times What problems is Prokeep solving and how is that benefiting you? communication with our customers

"Great tool to have!!"

What do you like best about Prokeep? The convenience at hand! This is the most convenient and user friendly tool you can have for your business. Able to text and recieve pictures from tecnicians. What do you dislike about Prokeep? There is absolutely nothing that I dislike about this system. What problems is Prokeep solving and how is that benefiting you? Nothing is wrong!

"LOV"

What do you like best about Prokeep? Pictures to the branch. Plus other things that are added. What do you dislike about Prokeep? Lack of marketing presence to the electrical industry to reach our customers. What problems is Prokeep solving and how is that benefiting you? Creating a point for the customers to get taken care of through text messages.

"Great Software Essential for Our Business"

What do you like best about Prokeep? The ability to communicate to Our clients in an exepidte manner , allows [Us] to react to thier needs promptly. While allowing tranfer of documents and pictures What do you dislike about Prokeep? No dislikes.We have been using Prokeep for several years , [We] havent found any dislikes ,at all! What problems is Prokeep solving and how is that benefiting you? Our clients are typically out at construction sites with no access to computers , so Prokeep ...

"MY PROKEEP EXPERIENCE"

What do you like best about Prokeep? IT ALLOWS CUSTOMERS TO SEND US PICTURES OF THEIR PROBLEMS , ISSUES, OR SALES REQUESTS. WITHOUT GIVING OUT MY PERSONAL CELL PHONE NUMBER. What do you dislike about Prokeep? I DON'T HAVE ANY ISSUES. I DON'T LIKE THAT THE FORM HERE KEEPS ASKING FOR MORE INFORMATION ON THIS QUESTION. What problems is Prokeep solving and how is that benefiting you? IT IS A TOOL USEFUL FOR CUSTOMERS TO REACH OUT TO US WITHOUT CALLING IN . SEVERAL PEOPLE CAN VIEW IT AND THE ...

"Fantastic and simple"

What do you like best about Prokeep? That we can use or same land line and still keep better records of correcspondence with my contractors without needing to have 3-4 sources of information. What do you dislike about Prokeep? I wish I could attached more than 1 picture file at a time. What problems is Prokeep solving and how is that benefiting you? Wasting time talking on the phone when a contractor simply needs to know that a part is "in". And I can coordinate with field guys to confirm parts.