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8.6

Spot Score

PrimePay - Payroll Software

PrimePay Reviews in January 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

4.2

Add to compare

PrimePay offers custom pricing plan

PrimePay Reviews & Ratings

4.2

Very Good

Based on 158 ratings & 61 reviews

Rating Distribution

Excellent

(50)

Very Good

(5)

Good

(2)

Poor

(1)

Terible

(3)

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Showing 31-40 out of 61

DP

Diamond P

11/10/22

3.5 out of 5

"A Couple clicks and payroll is done"

What do you like best about PrimePay? I like that i am able to get in and get new employees set up with little to no real hoops to jump over or through. We have a lot of turnover in my business so it helps to be able to go in quickly and get people set up.

AU

Anonymous User

11/09/22

5 out of 5

"User friendly, easy to use payroll system and competitive pricing"

What do you like best about PrimePay? The online payroll processing provides the option for us to be as involved as we want to be What do you dislike about PrimePay?

BG

Berenice G

11/09/22

5 out of 5

"Love it!"

What do you like best about PrimePay? Having a representative that is available to me for any question that I have and that is always willing to guide me when doing things is the best!

JC

Jackie C

10/20/22

4.5 out of 5

"Great Customer Service"

What do you like best about PrimePay? Customer service - always so helpful whenever I have an issue What do you dislike about PrimePay?

JC

Jackie C

10/20/22

4.5 out of 5

"Great Customer Service"

What do you like best about PrimePay? Customer service - always so helpful whenever I have an issue What do you dislike about PrimePay?

CR

Carisa R. J

04/19/22

3 out of 5

"Still Deciding what I think"

What do you like best about PrimePay? I like the easy access to my information What do you dislike about PrimePay?

AU

Anonymous User

06/17/21

5 out of 5

"So easy a cave(wo)man can use it!"

What do you like best about PrimePay? Very user friendly! Just a few clicks and I have all I need in document form and graph/ visual form

AU

Anonymous User

03/22/21

5 out of 5

"Great HRIS Company w/Awesome Support"

What do you like best about PrimePay? Awesome support staff with responsive and effective problem solving aptitude. Willingness to go above and beyond for business requests.

AU

Anonymous User

11/10/20

5 out of 5

"San Francisco Bay Coffee Review"

What do you like best about PrimePay? How easy it is to use and all that can do. What do you dislike about PrimePay?

JM

Jack M

10/21/20

3.5 out of 5

"Decent HSA Portal, Improvement Needed"

What do you like best about PrimePay? The platform is easy to use, and I appreciate that they have a mobile application as well. Communication settings are fairly customizable, and their email reminders for deposits and changes are frequent. Every time I have contacted their customer service, the agents have been prompt and helpful. I have had no issues canceling and replacing a lost HSA card, and their transaction log and searchable catalogues make the spending and reimbursement tracking ...

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