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PhoneWagon - Inbound Call Tracking Software

PhoneWagon Reviews in January 2025: User Ratings, Pros & Cons

Maximize client communication, track calls seamlessly.

4.6

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Starts from $39/Month when Billed Yearly

PhoneWagon Reviews & Ratings

4.6

Excellent

Based on 686 ratings & 78 reviews

Rating Distribution

Excellent

(68)

Very Good

(9)

Good

(0)

Poor

(1)

Terible

(0)

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Showing 61-70 out of 78

BC

Bo C

12/13/18

3.5 out of 5

great phone tracking service

What do you like best? its simple, and affordable phone tracking and forwarding service What do you dislike? none that come to mind. I haven't had any issues yet. What problems are you solving with the product? What benefits have you realized? call tracking and forwarding for my lead gen agency to track calls for my clients.

GT

Gary T

12/13/18

5 out of 5

PhoneWagon Solid Phone Call Tracking

What do you like best? I was initially interested in call tracking to help build out the company's website analytic capabilities. What I didn't know was that the service would help us identify issues that we were unaware of, like the fact that our phone system was randomly greeting callers with a message that says, "You have called after hours, please leave a message..." This was happening during normal business hours. What do you dislike? I haven't had any direct negative issues in ...

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OL

Owen L

10/11/17

5 out of 5

Super easy set up, all the features you need

What do you like best? In my first 15 minutes using the product, I was able to set up 10 numbers and integrate PhoneWagon with Google Analytics and AdWords. Couldn't have been easier. What do you dislike? Nothing to dislike so far. The product is easy to use and the pricing is fair. What problems are you solving with the product? What benefits have you realized? Tracking calls by keywords, and showing localized numbers for campaigns in each state.

AA

Angela A

09/19/17

5 out of 5

Director of Marketing

What do you like best? It was crazy how easy it was to set up. I chatted, I entered my credit card, and we were up and running with our tracking number in less than 15 minutes. What do you dislike? I haven't used enough of the features yet to really identify any faults with the platform. Recommendations to others considering the product: The basic features are fast, cheap, easy. They do offer some more robust features that give fancier, pricer tools a run for the money. What ...

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CI

Consultant in Information Services

09/13/17

5 out of 5

The Perfect Marketer Solution for incoming calls.

What do you like best? I love the fact that you receive whisper calls to let you know what business you are answering a call for. What do you dislike? I haven't noticed any part of PhoneWagon that I don't like. Recommendations to others considering the product: Don't have any right now. What problems are you solving with the product? What benefits have you realized? Me and wife can at like a full service customer service, if I'm busy she can answer the call in my place.

BA

Brett A

09/12/17

5 out of 5

Simple, fast, and works great

What do you like best? Setting up a new track able phone number is simple and fast. I set the up for each of my customers and check reports religiously. They keep it simple and have even upgraded their reporting system when I have requested some additional features. These guys are great. What do you dislike? Nothing currently. Original problems were solved fast! Recommendations to others considering the product: Get started. It is hard to justify the cost at first, but just ...

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SG

Steven G

09/12/17

4.5 out of 5

Simple to use and effective

What do you like best? love the interface. It's a simple dashboard that's easy to navigate. The service is simple and does exactly what it's supposed to without being watered down with needless add ons. What do you dislike? Nothing right now. It's been great. If I have to say anything it was the challenge getting numbers approved with Google Ads - but that has been resolved. Recommendations to others considering the product: I love this company. The founder is making very smart ...

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FS

Fred S

09/12/17

5 out of 5

Service is Very Reliable and The Software is Easy to Use

What do you like best? I like that I can turn on call recording with the flick of a switch and without having to upgrade my service. Also, the pricing is very competitive. What do you dislike? There are a couple of minor features I am hoping for but other than that, not much! What problems are you solving with the product? What benefits have you realized? Being able to acquire better call tracking data to present to my clients.

RK

Rohan K S

09/12/17

5 out of 5

I will highly recommend to use this c

What do you like best? Awesome job.. great product quality n service What do you dislike? No dislike.. all very good n fine with all What problems are you solving with the product? What benefits have you realized? It's s a great service for business people to solve their call tracking services for all business

CL

Chris L

09/07/17

5 out of 5

Simple, affordable call tracking solution

What do you like best? They are taking the competition head on and providing a much more affordable price point with a similar, if not better product and service. What do you dislike? We are waiting for a specific feature before making the jump. Recommendations to others considering the product: If you're looking for a dynamic call tracking solution with a team that isn't afraid to get on a call to walk you through any details, PhoneWagon has what you need. You'll get call ...

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