PhoneWagon Reviews in January 2025: User Ratings, Pros & Cons

Overall, very easy to work with

What do you like best? Responsiveness to my calls and my questions. What do you dislike? The reporting is limited. It would be nice if we could get an automated tagging system somehow. What problems are you solving with the product? What benefits have you realized? Definitely know where my call traffic is coming from much better than I used to.

Super helpful service!!

What do you like best? I loved being able to listen back to recorded phone conversations with people. It helped us keep track of all our client conversions. What do you dislike? There wasn't really anything that we disliked about PhoneWagon. We decided to discontinue the service because of budgeting. We also stopped sending postcards and renting billboards, so we found the service less useful. What problems are you solving with the product? What benefits have you realized? ...

Great phone tracking tool

What do you like best? It's very easy to track phone calls, listen to them, and set up in-depth reporting. Each phone call shows the source/campaign so it ties back to marketing campaigns you're running. What do you dislike? Sometimes it's source tagging doesn't work. We've seen it happen, but it's not super frequent. What problems are you solving with the product? What benefits have you realized? Tracking phone calls and incoming leads for our business and our customers. It ...

Great user experience

What do you like best? Easy to use. Dashboard very user-friendly. What do you dislike? Nothing. I have no issues with phone wagon. Recommendations to others considering the product: Highly recommend. Easy to use and affordable. What problems are you solving with the product? What benefits have you realized? Call tracking helps identify if campaigns are successful

Great service! No calls fall through the cracks.

What do you like best? We never miss a call. Peace of mind and helps track google ads. What do you dislike? I really love it. It does exactly what we need. What problems are you solving with the product? What benefits have you realized? We have peace of mind because we know we are not missing any calls, even when everyone is busy.

Phone Wagon is One of the Best Solutions for Call Campaigns

What do you like best? Real time reporting for all calls coming in from various campaigns. What do you dislike? They have adjusted their pricing to match one of their direct competitors but it's still reasonably priced for what they offer. Recommendations to others considering the product: Simple platform with robust results, I highly recommend Phone Wagon for performance based marketing campaigns or other conversion tracking campaigns. What problems are you solving with the ...

Solid Platform

What do you like best? Phone Wagon provides a solid call-tracking platform for my marketing agency, with a white-labeled portal that makes it possible for my customers to self-monitor the performance of their social marketing campaigns. I've been nothing but impressed. No glitches. No problems. Just a solid tool. What do you dislike? The only downside is its lack of integration with Yext. That's the only reason we have considered switching. It becomes a little more difficult from an ...

Fast, Easy, Great service

What do you like best? Best thing: When the business owner called me to explain the PhoneWagon services to me. He answered my fastidious questions, and my repeat questions. Also, the biz owner answers my questions quickly. What do you dislike? Dislikes: None, really. The videos are good and the pricing is fair. What problems are you solving with the product? What benefits have you realized? Benefits: My customer liked the service. Easy to explain.

Great software for lead genertation

What do you like best? The ability to manage multiple phone numbers with call sequences and instant notifications. What do you dislike? I cant set the multiple numbers to show up in any specific order when scrolling through them on the left side of the screen What problems are you solving with the product? What benefits have you realized? Screening calls, recording management

Phone Wagon was Great!

What do you like best? I reall enjoyed the Dynamic Phone Numbers with Phone Wagon. It helped me track calls easily and made the process simple to use with Google Ads. The Dashboard was also very easy to understand and to find out who was calling and where the recordings ended up was simple to find. What do you dislike? I didn't find really any downsides with Phonewagon, maybe just the pricing packages are a little on the higher side but still affordable. The call routing worked very ...