PhoneWagon Reviews in January 2025: User Ratings, Pros & Cons

Custom Deal For Your Business PhoneWagon

Sorry if you just missed their app sumo deal but their monthly plans are still awesome. I had a recent request from support and they went over the top to connect me with their sales team to create a custom deal for my business. The platform allows you route phone numbers is different ways as an example you can create a sales number that will ask the caller questions based on the responses we can tag the lead either hot or cold. That system works really well it took a few clicks to set up. ...

Great Experience...Easy to Use!

What do you like best? The best part about using PhoneWagon for us is the ease of use. Compared to other Call Tracking Services we've tried this is hands down the most intuitive, the quickest setup, and the prettiest to look at. Support is also thorough and timely. What do you dislike? Not really a dislike but right now outbound calls are through the browser only. I talked to the support team and they've said they will be able to route outbound calls through my cellphone quite soon. ...

Phone Wagon is incredible.

What do you like best? Their support. They get back to you right away and are always very helpful. Never had any major issues. What do you dislike? Honestly I'm not sure what I dislike about them. I mean, it'd be cool if they were a little cheaper, but I am pretty sure they are the best priced software out there for this stuff (haven't checked lately but they were when I signed up). What problems are you solving with the product? What benefits have you realized? Client call ...

Excellent Product and Service Team at reasonable pricing

What do you like best? easy to use Dashboard and user tools for client management What do you dislike? periodic drops in some functions due to updates What problems are you solving with the product? What benefits have you realized? providing tracking services

Easy campaign tracking

What do you like best? Fantastic service and easy to create a new tracking number and report. The call tracking, voicemails, recording and whisper message make this system a fantastic addition to any marketing campaign. Of note, the onboarding process was absolutely great. James listened to my use case and told me how to set up the solution we needed. From there, support was able to answer any questions I had and walk me through resolution. I have nothing but good things to say about ...

We Love Phonewagon

What do you like best? Their quick response time! They are always available to help when we have questions or issues. They are constantly making positive improvements and working to be the best they can be, which I really respect. Their service has a lot of really great features. What do you dislike? There have been a few times were errors happened that weren't caught by Phonewagon but, rather, by us and needed to be resolved quickly. Recommendations to others considering the ...

PhoneWagon has some of the best pricing and customer service/support.

What do you like best? The support team of PhoneWagon is most helpful. The chat feature is great for quick support. What do you dislike? I have not found a downside to PhoneWagon at this time. What problems are you solving with the product? What benefits have you realized? We have solved a problem of spam calls and a very large bill with our previous provider.

Easy to Use and Great Customer Service

What do you like best? The customer service has been awesome. They worked with my developers to get us an API when we needed it. I appreciate that. What do you dislike? I really don't have anything that I dislike at the time. I do wish they had some more detailed and customization reporting. Recommendations to others considering the product: Try it. You will be pleasantly surprised. It is easy to use and understand. They will help you get set up and port your phone numbers over ...

Straight-forward. Sleek Layout. Accomplishes What It Says It Will.

What do you like best? The interface is very user-friendly. It's not crowded, and it is still robust enough to accommodate different requirements for call forwarding and recording. I can get a new client up and running with their tracking number in less than 5 minutes, will no help from a developer or PW support. It's awesome. What do you dislike? Te reporting features can leave much to be desired, as I wish there were more metrics options. Otherwise, everything is great. What ...

PhoneWagon review

What do you like best? Uptime and reliability are crucial to our business. What do you dislike? Reporting could be improved slightly in my opinion Recommendations to others considering the product: Reliable, easy set-up, good support. What problems are you solving with the product? What benefits have you realized? CallRail was failing to connect to some phone numbers. PhoneWagon always works.