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Pendo - Product Analytics Software

Pendo Reviews in January 2025: User Ratings, Pros & Cons

Transform data into successful products with Pendo.

4.2

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Pendo offers custom pricing plan

Pendo Reviews & Ratings

4.2

Very Good

Based on 698 ratings & 1380 reviews

Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terible

(6)

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Showing 21-30 out of 1380

TP

Theodoros P. S

11/10/23

5 out of 5

"Useful and convenient platform to analyse product engagement metrics"

What do you like best about Pendo? I really enjoyed the process of learning Pendo as I was able to analyse paths, funnels and data explorers enabling me to create dashboards for presentation during my meetings.

MN

Mandi N

11/09/23

5 out of 5

"Pendo will get you closer to your users"

What do you like best about Pendo? I have been a Pendo user at two different organizations and love the opportunity to leverage in-app messaging to meet clients where they're at in the product. It is a critical component of successful onboarding and value realization. I use guides in many different ways for various purposes to great success. The insights and data about how our users are moving through the product, where they're getting stuck, what features are underutilized, and even ...

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AU

Anonymous User

11/08/23

5 out of 5

"I have relied heavily on Pendo for User Engagement and Analytics"

What do you like best about Pendo? Pendo is incredibly simple to install and enables me as a Product Manager to configure analytics and user engagement guides easily with little development cost.

AU

Anonymous User

11/08/23

5 out of 5

"Expensive, but works like magic"

What do you like best about Pendo? Easy to use interface and how it integrates within our existing toolset makes it that much more valuable. It just works and is ready to use out of the box.

HT

Holly T

11/08/23

5 out of 5

"Pendo is a great reliable tool that we use every day!"

What do you like best about Pendo? I enjoy the ease of navigating the platform. As a UX/UI Designer that is very important to me. I also enjoy the in app editor. It is very usable, reliable and helps my team create content easily and efficiently.

KF

Kate F

11/07/23

5 out of 5

"I would highly recommend Pendo!"

What do you like best about Pendo? I can see insights into the usage of my clients, which allows me to tailor conversations to exactly what they are doing or what they're not doing - without having to guess.

AU

Anonymous User

11/07/23

5 out of 5

"Really good Product Management platform"

What do you like best about Pendo? Centralized information about customers behaviou and pNPS, pNPS response category prediction engine. Really easy to use. I don't have much information about it, but should be easy to implement. Customer support was ok when I needed. I've been using in a weekly basis, sometimes daily.

SN

Sergio N

11/07/23

5 out of 5

"amazing"

What do you like best about Pendo? Being able to see if there is activity on an account as an account manager. This justifies churn, usage and helps realize who the right person is to reach out to.

AF

Agatha F

11/06/23

5 out of 5

"Pendo is the best tool externalize my ideas e to actively help our users."

What do you like best about Pendo? I like the design and how it is user-friendly even for users who have not had any experience with similar sites. It makes it possible to communicate what we need to our end-users in a way that it's not annoying for them.

AG

Abhinanth G

11/05/23

5 out of 5

"Rich in Feature and functionality"

What do you like best about Pendo? It is a feature packed platform I use on a daily basis for my personal and organizational product analytics and testing the user experience of our applications before they are rolled out to a larger audience. Seamless Integration and excellent support resources and an online community of users.