Otter.ai Reviews in January 2025: User Ratings, Pros & Cons

Proficient and accurate

Otter provided an outstandingly accurate transcription of all what was said at the meeting and equally provided a great summary of the salient points at the end of the meeting. I followed the transcript as the presentation was delivered - am thoroughly impressed with its accuracy, and punctuation. This included a strong accent (Scottish and Irish) but professionally captured. More so, the summary and follow up communication after the meeting was impressive and indeed almost tallied with my ...

Great experience with Otter

Great experience with Otter. It's working pretty well with us for recording all face to face and online meetings. it does require a bit of editing, but the time save has been great even including the editing time. Not had a need to reach out to their customer service team yet, so I cant pass comment on that.

Best tool i have used meeting is so…

Best tool i have used meeting is so much good now

"One of my favorite apps"

What do you like best about Otter.ai? It helps record my meeting when I'm unable to join and it also transcribes and can get all my meetings from my personal gmail and professional gmail. I love it so much. One of my favorite apps😻😻😻❤️❤️❤️❤️❤️❤️❤️❤️

"Best AI Assisted Platform"

What do you like best about Otter.ai? I found the integration with zoom and the quality of the transripts very useful and accurate. Ease of use was the highest compared to other programs

Solved Billing Mixup

I've been an Otter customer for several years. I had a bit of a billing mixup - a rep gave me the wrong pricing for my renewal - and reading these reviews made me fear the worst. However, Otter worked with me and honored the price the rep had given me, keeping me as a customer. It took a few communications to get it right, but they came through in the end. Not every company is willing to stand by their rep's mistakes, but Otter did for me.

"I don't worry about missing information that was said during meetings"

What do you like best about Otter.ai? I love getting email reminders saying Otter.ai is ready to join your meeting. It makes life so much easier! What do you dislike about Otter.ai?

"Does a great job!"

What do you like best about Otter.ai? It's a super handy tool when in client meetings over software like Zoom. Otter seamlessly integrates into the meeting after syncing with your email, and once in the Zoom room it also informs other participants about what the software will be doing, briefly. It transcribes, verbatim everything mentioned in the meetings which makes its very easy to take down notes.

"Helpful otter.ai"

What do you like best about Otter.ai? It's great and super convenient. I am able to go back and review what wS transcribed. Super easy to use,great support, and for its number of features.

"The assistant, you didn’t know you needed"

What do you like best about Otter.ai? I don't have to stop my busy life for zoom meetings to get the full benefit of them. Otter records them for me so I can listen on the road or in the gym