Oracle Field Service Cloud Reviews in January 2025: User Ratings, Pros & Cons

"Good product "

What do you like best about Oracle Field Service Cloud? Used this product In call center for staffing. Worked great and simple to use. What do you dislike about Oracle Field Service Cloud? Training at first only through my employer could’ve been more comprehensive but was able to pick it up quickly. Recommendations to others considering Oracle Field Service Cloud: I used Oracle for a staff of over 500 and it helped tremendously with staffing and productivity. Highly recommend What problems ...

"Oracle!! "

What do you like best about Oracle Field Service Cloud? I loved using Oracle, it was very beneficial to my job and is something I can take with me and use with other companies What do you dislike about Oracle Field Service Cloud? It took quite some time to understand it but once I mastered it i was beyond grateful out company used it What problems is Oracle Field Service Cloud solving and how is that benefiting you? We use oracle to locate our customers and pull up their profiles and place ...

"It's great"

What do you like best about Oracle Field Service Cloud? I like that you can find almost anything as long as you learn the system. What do you dislike about Oracle Field Service Cloud? It sometimes crashes so you have to close it and restart it at all times. What problems is Oracle Field Service Cloud solving and how is that benefiting you? It's more for finding products in the store.

"User friendly"

What do you like best about Oracle Field Service Cloud? It’s user friendly. The options to select items are easy to spot. What do you dislike about Oracle Field Service Cloud? It times out wayyyy too fast. It also takes forever to load changes. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Accounts Payable and Expense Reports

"The program is easily accessed"

What do you like best about Oracle Field Service Cloud? Everywhere I go i can use it, very handy. I like the different features on it such as the solutions that will help improve. They are forecasting, capacity, core manage, mobility, smart location, collaboration, customer communication What do you dislike about Oracle Field Service Cloud? I like mostly everything on it, super useful Recommendations to others considering Oracle Field Service Cloud: This program really changed my habits and ...

"too compliated not user friendly"

What do you like best about Oracle Field Service Cloud? did not like at all menus not easy to use What do you dislike about Oracle Field Service Cloud? everything not user friendly menus not easy to use Recommendations to others considering Oracle Field Service Cloud: terrible system not user friendly screen are complicated, reports are difficult to run needs to remember menu names What problems is Oracle Field Service Cloud solving and how is that benefiting you? manufacturing consumer ...

"Decent, Easily-Used Software"

What do you like best about Oracle Field Service Cloud? I love how easy it is to navigate: Its incredibly user friendly and easy to learn. Hands down thw easiest of all rhw software we use. What do you dislike about Oracle Field Service Cloud? It seems to have lots of late night updates so it’ll randomly shut down. Recommendations to others considering Oracle Field Service Cloud: If youre looking for an easy to use, user friendly service, this is it. What problems is Oracle Field Service ...

"Easy to use"

What do you like best about Oracle Field Service Cloud? Easy case management and can pull data easily. What do you dislike about Oracle Field Service Cloud? No easy to CC people. It constantly rly drops people off of the thread. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Easy to communicate with customers and works much better than Salesforce or JIRA

"Fantastic Software, When It Works"

What do you like best about Oracle Field Service Cloud? OFSC was a great product for me to use, when it worked. We used to schedule our daily service tickets out. All of the customers information was uploaded and easily accessible. Same with the job details and the products used. We also had the ability to track, in real time, our drive. This helped provide timeline updates on the fly. What do you dislike about Oracle Field Service Cloud? There would be several times where the software ...

"Review"

What do you like best about Oracle Field Service Cloud? I use this program for invoicing and clearing out issues with orders that tge customer has issues paying on. I like that it keeps track of notes, times, and users for the invoices throught the years What do you dislike about Oracle Field Service Cloud? At least for my system, i cannot update java at all or the program wont work What problems is Oracle Field Service Cloud solving and how is that benefiting you? I like the benefit of all ...