Oracle Field Service Cloud Reviews in January 2025: User Ratings, Pros & Cons

"Great product"

What do you like best about Oracle Field Service Cloud? I like the fact that it's very user friendly and I can keep my HR and benefit information in a organized manner. What do you dislike about Oracle Field Service Cloud? I honestly don't have any thing that I dislike about this product. What problems is Oracle Field Service Cloud solving and how is that benefiting you? I can look up my benefits information and compensation information using this product.

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What do you like best about Oracle Field Service Cloud? The best part of this software is having accurate customer history all in one place. This makes it much easier to access information to deliver the best solutions. What do you dislike about Oracle Field Service Cloud? I wasn't familiar with API so it took awhile to get used to and be comfortable with. Recommendations to others considering Oracle Field Service Cloud: This has been great and helpful so far. What problems is Oracle Field ...

"Oracle como alternativa de automação"

What do you like best about Oracle Field Service Cloud? Este é um sistema de automação de serviços, é realmente poderoso e complexo, é útil para aquelas pessoas ou empresas que estão em busca de serviços automatizados e totalmente completos. What do you dislike about Oracle Field Service Cloud? O atendimento é péssimo, posso ficar horas procurando como fazer uma consulta e se tiver um problema vai demorar dias então é algo tão simples quanto cancelar o serviço. Recommendations to others ...

"Good experience"

What do you like best about Oracle Field Service Cloud? Oracle field service cloud is helpful because it keeps track of all the information for you and it is very user friendly. What do you dislike about Oracle Field Service Cloud? Sometimes the system will crash- but it may be because we have multiple systems going at once What problems is Oracle Field Service Cloud solving and how is that benefiting you? I am solving the problem of being able to access a lot of information in a short ...

"Optimization in Field Service"

What do you like best about Oracle Field Service Cloud? I love the mobility aspect. It’s great to have this to use in an easy mobile app. What do you dislike about Oracle Field Service Cloud? I wish you could easily import things from all platforms to the Cloud What problems is Oracle Field Service Cloud solving and how is that benefiting you? Customer communication is proactively completed!

"A tad too difficult for the first timers-otherwise good!"

What do you like best about Oracle Field Service Cloud? The outlook of the workstation is significantly better than other cloud and work spaces. What do you dislike about Oracle Field Service Cloud? I found it difficult to navigate as a first time user. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Organization's training documents and reference books were uploaded and updated in the cloud. It was fairly organized.

"Oracle Field Service Cloud"

What do you like best about Oracle Field Service Cloud? Provided efficient E2E service management in the cloud .Self learning and solving business problems What do you dislike about Oracle Field Service Cloud? More built functionalities,ease of use of the functionalities. What problems is Oracle Field Service Cloud solving and how is that benefiting you? solving business problems

"Basic But Efficient"

What do you like best about Oracle Field Service Cloud? The layout is pretty basic but it does what it needs to do in terms of a communication platform.... it also filters to the tee. What do you dislike about Oracle Field Service Cloud? Nothing really a great software to use for communicating with clients What problems is Oracle Field Service Cloud solving and how is that benefiting you? Chat

"Great! A little bit of a learning curve "

What do you like best about Oracle Field Service Cloud? How easy it is to enter in orders with a few steps What do you dislike about Oracle Field Service Cloud? If you click cancel on accident it doesnt ask "are you sure you want to cancel?" What problems is Oracle Field Service Cloud solving and how is that benefiting you? Everything is where you need it easy navigation

"Oracle Cloud works but that's it"

What do you like best about Oracle Field Service Cloud? It functions as intended and allows access What do you dislike about Oracle Field Service Cloud? It is very slow and takes a while to load and use, it should be faster Recommendations to others considering Oracle Field Service Cloud: It functions as intended, but can be slow and this may be due to our organizations size or plan with Oracle. Make sure it functions well for your specific use. What problems is Oracle Field Service Cloud ...