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Oracle Field Service Cloud - Field Service Management Software

Oracle Field Service Cloud Reviews in January 2025: User Ratings, Pros & Cons

Streamline your field operations with Oracle.

4

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Oracle Field Service Cloud offers custom pricing plan

Oracle Field Service Cloud Reviews & Ratings

4

Very Good

Based on 256 ratings & 138 reviews

Rating Distribution

Excellent

(62)

Very Good

(47)

Good

(25)

Poor

(3)

Terible

(1)

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Showing 51-60 out of 138

JC

JUNE C

07/01/19

4.5 out of 5

"The Oracle Field Service Cloud Review "

What do you like best about Oracle Field Service Cloud? Oracle Field Service Cloud is an excellent tool use. It helped in storing our customers record properly. Likewise as product and job details. What do you dislike about Oracle Field Service Cloud? The software operates slowly more so when we have many clients. This brought headache more so when you are business and in urgent. Recommendations to others considering Oracle Field Service Cloud: Assist in well operation of software and ...

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KA

Kiana A

04/19/19

4.5 out of 5

"Review of Oracle"

What do you like best about Oracle Field Service Cloud? Easy to use, not complicated, simplicity What do you dislike about Oracle Field Service Cloud? Not too advanced, could be upgraded, bug problems What problems is Oracle Field Service Cloud solving and how is that benefiting you? Staffing issues

AU

Anonymous User

03/08/19

4.5 out of 5

"OFSC Review"

What do you like best about Oracle Field Service Cloud? GPS routing. Be able to locate my employees to assist with time management, real time traffic helps to avoid traffic congestion What do you dislike about Oracle Field Service Cloud? I have yet found a app for this that is user friendly for managing your employees. The user side app works ok What problems is Oracle Field Service Cloud solving and how is that benefiting you? I would definitely recommend this to anyone in the market for ...

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AU

Anonymous User

03/03/19

4.5 out of 5

"Quick fast service all on onr website."

What do you like best about Oracle Field Service Cloud? Oracle has been easyvand fast to clock in and outm it keeps good track of my hours and lets me easily make trades and request time off. What do you dislike about Oracle Field Service Cloud? There is a lack of mobile usage. I'd love an appto clock in and out or to look at my schedule. To my knowledge there is not even a mobile website. Recommendations to others considering Oracle Field Service Cloud: Try to use it mostly within ...

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MS

Megan S

02/28/19

4.5 out of 5

"Great product would very much recommend"

What do you like best about Oracle Field Service Cloud? I used this product for a class I needed to take and going in was hesitant on the usability, the product is very user friendly and designed to be effective and efficient. I was quickly able to gain a basic understanding on the softwares programs and functions and was able to complete my tasks with ease. What do you dislike about Oracle Field Service Cloud? The price is rather high and it is difficult to find information on how you will ...

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AU

Anonymous User

12/21/18

4.5 out of 5

"Good user friendly program"

What do you like best about Oracle Field Service Cloud? I like how easy it is to use and the layout. What do you dislike about Oracle Field Service Cloud? I've had it force close on me a few times What problems is Oracle Field Service Cloud solving and how is that benefiting you? I work in customer service for a finance company and this program makes it easy to help people.

AU

Anonymous User

12/09/18

4.5 out of 5

"The product is very good compared to others we have used"

What do you like best about Oracle Field Service Cloud? Reliable, easy to navigate, works well with other systems What do you dislike about Oracle Field Service Cloud? They system works well and has a lot of good features. We use it for work management and at times it seems the routing function could do a better job What problems is Oracle Field Service Cloud solving and how is that benefiting you? It provides job routing and management

AU

Anonymous User

12/04/18

4.5 out of 5

"Contact Center Team Lead"

What do you like best about Oracle Field Service Cloud? Able to customize to your business needs. Easy to use routing. Communicates well with the mobile and the service system. What do you dislike about Oracle Field Service Cloud? Some things are very manual and would like to have a quick solution for some manual processes. Ex locking routed time windows all at once. What problems is Oracle Field Service Cloud solving and how is that benefiting you? We use to utilize ups software outside of ...

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AU

Anonymous User

08/01/18

4.5 out of 5

"purchasing website"

What do you like best about Oracle Field Service Cloud? we use this oracle to buy stuff and also there is maximo oracle too that we use to make tickets or close tickets for residents What do you dislike about Oracle Field Service Cloud? no picture when you try to purchase something and maximo is also slow too. What problems is Oracle Field Service Cloud solving and how is that benefiting you? mostly purchasing stuff that we use and maximo we use to help residents

AU

Anonymous User

05/18/18

4.5 out of 5

"Very helpful for technicians"

What do you like best about Oracle Field Service Cloud? Easy to use to keep track of my technicians in the cable field What do you dislike about Oracle Field Service Cloud? Nothing, our company loves oracle havent had any bad experiences What problems is Oracle Field Service Cloud solving and how is that benefiting you? We keep track of where our technicians are in the field