Oracle Field Service Cloud Reviews in January 2025: User Ratings, Pros & Cons

"Simple, but not for every type of implementation"

What do you like best about Oracle Field Service Cloud? The development on it is fairly simple and it is able to integrate with other systems What do you dislike about Oracle Field Service Cloud? the UI for our application seems clunky, slow, and doesn't use resources well. Recommendations to others considering Oracle Field Service Cloud: NA What problems is Oracle Field Service Cloud solving and how is that benefiting you? It is being used in order to document customer complaints using ...

"Worth The Bugs"

What do you like best about Oracle Field Service Cloud? That I could see how long jobs took and monitor efficiency. Also being able to see schedule up to ten days out. What do you dislike about Oracle Field Service Cloud? Little software bugs. Sometimes we struggled to upload tickets or client information. It wouldn’t save properly, and there was very little software support. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Mobile Communiction - being able ...

"Novice"

What do you like best about Oracle Field Service Cloud? I only used oracle once. From what I understand our job uses it to put in work orders for broken equipment. What do you dislike about Oracle Field Service Cloud? Not enough experience using the product. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Not any at this time

"Above-average product"

What do you like best about Oracle Field Service Cloud? I think the concept is really good. A Lot if potential. What do you dislike about Oracle Field Service Cloud? I personally felt that the user interface was a little clunky. Recommendations to others considering Oracle Field Service Cloud: Be patient. Once you figure out the system, it’s fine. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Increased efficiency, decent productivity improvement.

"GCSS"

What do you like best about Oracle Field Service Cloud? I like how people connect and work together by sending their work to each other. What do you dislike about Oracle Field Service Cloud? It is almost the worst program to ever be presented to the Marine Corps. We should have left it to paper and pen. The system is always down, no one ever knows the site address because it changes every 3 days, getting access is like trying to work for NSA, nobody remembers how to use it. What problems is ...

"don't have much experience"

What do you like best about Oracle Field Service Cloud? it is good for data analyzing and lab work What do you dislike about Oracle Field Service Cloud? it is very hard to use and complicated for beginners What problems is Oracle Field Service Cloud solving and how is that benefiting you? it has helped me with scientific research

"Great ideas, poor performance"

What do you like best about Oracle Field Service Cloud? The ability to see your scheduled route 10 days in advance. What do you dislike about Oracle Field Service Cloud? The countless bugs in the system, rerouting calls do not stay routed the way you'd like them, part search function will time out looking for parts locking you out of the part number entry box. Recommendations to others considering Oracle Field Service Cloud: Wait until all the bugs are worked out. It is a powerful and ...

"Oracle- 6 levels of hell"

What do you like best about Oracle Field Service Cloud? It is somewhat organized, I appreciate being able to find the incidents I need fast and without too much work. What do you dislike about Oracle Field Service Cloud? However, having to submit incidents is a different story, very time consuming. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Not having to type everything out.