Oracle Field Service Cloud Reviews in January 2025: User Ratings, Pros & Cons

"Oracle "

What do you like best about Oracle Field Service Cloud? I use oracle for time cards mostly. It’s basic. What do you dislike about Oracle Field Service Cloud? It’s a little old school looking. I’d prefer a better looking platform. Recommendations to others considering Oracle Field Service Cloud: The efficiency of the timecard online is way more beneficial What problems is Oracle Field Service Cloud solving and how is that benefiting you? Timesheets are dome here. It’s easy to do it all ...

"Decent software "

What do you like best about Oracle Field Service Cloud? It’s easy to access, makes using my job easy What do you dislike about Oracle Field Service Cloud? Sometimes moves slow when trying to login What problems is Oracle Field Service Cloud solving and how is that benefiting you? Seeing schedules, availability

"Approved our calls! "

What do you like best about Oracle Field Service Cloud? When we started road side service for big rigs this really helped. Made us efficient and prepared and it was easier to manage dispatch. What do you dislike about Oracle Field Service Cloud? It was a little kinky. We had some issues. But alot of if was miscommunication. Recommendations to others considering Oracle Field Service Cloud: Ask questions. What problems is Oracle Field Service Cloud solving and how is that benefiting you? The ...

"User friendly "

What do you like best about Oracle Field Service Cloud? Ease of navigation from page to page. I never have trouble finding the area I need. I didn’t even need trained for the software like everything else, i just figured it out on my own by playing with buttons. What do you dislike about Oracle Field Service Cloud? It’s bothersome that it freezes. If i push more than a button in under 10 seconds the whole software needs restarted on my work laptop. That’s frustrating. Recommendations to ...

"Oracle Review"

What do you like best about Oracle Field Service Cloud? How easy it is to search for students by name What do you dislike about Oracle Field Service Cloud? We can only search for students by name. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Finding students

"This software is very helpful in a work environment."

What do you like best about Oracle Field Service Cloud? It handles and prioritize emails, chats and incidents well. Entire application user interface is intuitive and easy to use. What do you dislike about Oracle Field Service Cloud? Enhance online training materials and in-app help documentation. Recommendations to others considering Oracle Field Service Cloud: Research their site and call for more information if needed. What problems is Oracle Field Service Cloud solving and how is that ...

"Efficient but technical difficulties happens too often"

What do you like best about Oracle Field Service Cloud? It’s a very efficient tool that could be used perfectly in the office. What do you dislike about Oracle Field Service Cloud? It regularly crashes and you need to wait for quite some time in order for it to reboot Recommendations to others considering Oracle Field Service Cloud: Since it does glitch or won’t load, it is best to be logged out till you absolutely need the software. What problems is Oracle Field Service Cloud solving and ...

"Functional Software that could use a facelift"

What do you like best about Oracle Field Service Cloud? Oracle Field Service Cloud does a great job of monitoring and tracking people and progress and showing users patterns and predictives based on the data collected. What do you dislike about Oracle Field Service Cloud? The main problem that I have with Oracle Field Service Cloud is that while it offers some of the best information and usable metrics, it looks outdated. The menus and options are pretty intuitive, but there is overlap on ...

"My Review Of Service Cloud"

What do you like best about Oracle Field Service Cloud? The reporting within the product can be pretty useful once you understand the table structure. I was able to customize real-time reports for each team based on their unique KPI's. What do you dislike about Oracle Field Service Cloud? There was not alot of support or documentation from Oracle. I learned the background structure of the product through Googling how other users were creating their reports. Recommendations to others ...

"Easy interface with quick solutions"

What do you like best about Oracle Field Service Cloud? The features like the inventory and trunk stock tracking and its ability to be used on the phone gives it a flexibility that isn't clunky or slow. What do you dislike about Oracle Field Service Cloud? It's not intuitive at times so user has to do some redirecting and calibration What problems is Oracle Field Service Cloud solving and how is that benefiting you? We are more organized as a result and it gives us an automation advantage ...