OpenWater Awards

"Incredibly easy setup"

What do you like best about OpenWater Application and Review Cloud? From a developer standpoint, I was expecting some level of interaction to get parts of the project off the ground. Thus far, OpenWater has been incredibly easy to produce applications/forms. What do you dislike about OpenWater Application and Review Cloud? Parts of the interface aren't where I'd normally think they were. There's some thought behind the placement, but as a new user, given the amount of use, it would take a ...

"A robust management tool with superior customer service."

What do you like best about OpenWater Application and Review Cloud? Beyond being fully customizable, Openwater is reliable as our centralized tool for all aspects of program management What do you dislike about OpenWater Application and Review Cloud? There are a few small cumbersome features, but the customer service team is always readily available to assist. What problems is OpenWater Application and Review Cloud solving and how is that benefiting you? Application collection, management ...

"Get ready to grow"

What do you like best about OpenWater Application and Review Cloud? Increased our capacity for giving awards 10-fold. Organized, cloud-based, data retention. Great training modules and superior help-desk and on-boarding. What do you dislike about OpenWater Application and Review Cloud? The fact that I did not prepare to grow as fast as we did. Still requires staff management and wished I had prepared for additional staff to manage to increase in capacity - this is a good thing ...

"So important to our organization that we moved to unlimited"

What do you like best about OpenWater Application and Review Cloud? OpenWater is an easy system to use, learn, and implement -- we don't have to worry about lost data or site speed What do you dislike about OpenWater Application and Review Cloud? I wish there was more customization for the display of the judging view. I also wish we could add pages for reviewer questions for long programs What problems is OpenWater Application and Review Cloud solving and how is that benefiting you? We are ...

"Keeps me together and organized"

What do you like best about OpenWater Application and Review Cloud? OpenWater's customer support is outstanding. They are just a message away and always keep me moving forward in the process. What do you dislike about OpenWater Application and Review Cloud? I am not the most robust "backend" user of the software, so when updating everything section by section - I feel like I always miss something in an area and need to go back in when a user finds an issue. What problems is OpenWater ...

"Customer service fan!"

What do you like best about OpenWater Application and Review Cloud? I love that I can set up the system (mostly by myself now), but if I need help I can reach out to my tech who is ready to help and is very responsive. I feel very accomplished when I can triage issues on my own. What do you dislike about OpenWater Application and Review Cloud? There are some things like adding a headers that don't work easily and I always need help with. Perhaps it's just not intuitive enough for me. Also, ...

"User Friendly Software That Gets the Job Done!"

What do you like best about OpenWater Application and Review Cloud? The software is easy to set up and manage for the applicant, judges and administrator. What do you dislike about OpenWater Application and Review Cloud? The most frustrating is that emails from the Open Water software either do not reach the intended receivers or are blocked by internet security systems. This creates additional work for the administrator to try to make contact with recommendation letter writers. What ...