OpenWater Awards

OW has a strong design and superb customer support

What do you like best? The customer support is excellent. They offer walk through meetings and step by step instructions via email. What do you dislike? Some terms on the portal are not intuitive. This is likely because we are using the system for conferences rather than awards and grants. What problems are you solving with the product? What benefits have you realized? Still fairly new to the system so cannot answer

Makes my Award Program's Progress Very Easy to Track

What do you like best? Reports are easy to pull and understand. It's very nice that you are able to move winners to the next round. Being able to create your own judging form is nice as well. What do you dislike? It would maybe be nice if the judges could interact with each other. What problems are you solving with the product? What benefits have you realized? Easy reports, easy to use for judges and for admin usage. Easy to move winners to next rounds.

Excellent Customer Service since Day 1 and after working with 2+ Staff Members!

What do you like best? Ease of managing and communicating with both juudges & applicants Ease in pulling reports from system Ease in updating outward facing webpage What do you dislike? I dislike that I can't customize how I'd like to pull reports as System Admin I dislike that I can't customize the outward facing webpage to be more appealing as a System Admin. What problems are you solving with the product? What benefits have you realized? Having a place for members to apply to my ...

Best Awards Platform Ever

What do you like best? I have used many application submission systems and OpenWater exceeds our expectations. Every time I reach out to OpenWater with a complex task they quickly provide a solution. I have never been told that something isn't possible. Single Sign On is seamless which has always been a challenge with other solutions. What do you dislike? I would like to use OpenWater for our entire annual meeting project (Logistics, Faculty Management, Abstract Submission, etc but the ...

Used OpenWater for abstract submission and voting

What do you like best? The customer service is unlike any other vendor we have used. Attentive, responsive and extremely helpful What do you dislike? some reports are difficult to customize What problems are you solving with the product? What benefits have you realized? We had many issues with our last abstract vendor. Submissions were easier for out attendees, program and schedule building was amazing and really benefited us when we designed out program book and meeting app.

Amazing Customer Support

What do you like best? Flexibility when setting up forms and email contact automation features. What do you dislike? Some things are not intuitive. Cannot apply bulk commands in every view. What business problems are you solving with the product? What benefits have you realized? The account rep assigned to us was very responsive by getting back to me quickly and customized solutions for our needs. Took our grant application online after 25 years of using strictly paper applications ...

A very adaptable solution.

What do you like best? We weren't actively looking for a contest management solution but a Sales representative reached out to gauge our interest in OpenWater, after hearing about our Construction Intern Awards scholarship program. Up until that point we had been using Wordpress to manage this competition, which included a lot of manual maintenance, popular voting plugins, a bulky media gathering process, entry content display delays, and several other headaches. On top of that, we had ...

Makes our members happy!

What do you like best? I like that we CAN integrate this software into our database and have our users log in using their credentials used in our site and have some fields pre-populated. What do you dislike? The multiple ways to access the emails and the judging settings. It would be easier to have a main area on the dashboard of the admin panel and be able to tie the information to a program. Would like to eliminate the number of places to remember to go set up. It also does not tie ...

Great product

What do you like best? The best aspect of OpenWater is definitely the customer service. There are people who are always on hand to answer any question or issue you might have. In addition, OpenWater is intuitive and easy to use. What do you dislike? If you have very specific criteria you are trying to fulfill, it could be tricky trying to set up OpenWater. In addition, there are a few tips/tricks that take a while to get used to. I'm also wondering if there's a way to use OpenWater's ...

Great platform!

What do you like best? I love the detailed reports you can get. When we are done w a program, we can download, text, images, contact information, we can even see day to day dollar amounts. I also like how on the back end if a submitter made a mistake you can go in and change what needs to be changed. The judging portal is very helpful when going through the jury process. It is very helpful that it keeps all the information from the year before so you just need to update your program! ...