Ontraport Reviews in January 2025: User Ratings, Pros & Cons

Full-featured Marketing Automation Platform

What do you like best? So far we love the features and functionality that Ontraport provides. They also worked with us on pricing based on our needs to we are happy with what has been made available to us. Even though this has feature similar to Infusionsoft it is much more cost effective and doesn't require the significant up-front training that Infusionsoft does. What do you dislike? There is a lot of complexity here so when you first login it can be overwhelming. It feels a bit ...

Excellent customer service and a very good product.

What do you like best? I've been using Ontraport to run my business for about a year and a half. During this time we've grown in size and sophistication. And the Ontraport software has largely enabled that growth. More than anything, their customer service is fantastic. The people there are given freedom to do what they feel is best to solve your problem and to answer your question. No software is perfect and no person is perfect, but you get the feeling that they listen, they care ...

Ontraport | Office Auto Pilot |

What do you like best? I love how easy and straightforward OfficeAutoPilot/ Ontraport is. It is fun to learn and delivers so many practical and useful services than I could have imagined in the beginning. I love how I can build a landing page in minutes. What do you dislike? I can get a little lost when creating email campaigns and having to figure out how to apply rules to messages. What problems are you solving with the product? What benefits have you realized? I love how ...

Game Changing for our business!!!

What do you like best? The Customer Support far exceeds any company out there! What do you dislike? I have yet to find something that I dislike! Recommendations to others considering the product: You won't be disappointed!!! What problems are you solving with the product? What benefits have you realized? The system we switched from seems so archaic compared to this new system. I learn new things every day that I am able to use and the training is really out of this ...

Best customer support PERIOD. Never a problem and always quick and to the point.

What do you like best? Any time I have a question it's answered quickly with a can do attitude by the friendly support staff. I am absolutely not a computer person but they walk me through the steps with the patience of a saint. I know the system can do 99% more of what I use it for What do you dislike? Because I'm not a computer person the steps to set things up are not intuitive and way beyond beginner capabilities but I'm sure if I knew what I was doing I wouldn't have a comment ...

My favourite software.

What do you like best? This software is superb. It has transformed my business since putting it into place. I've still only scratched the surface of what's possible, not because it's hard to use but because it just does so much. What do you dislike? As a UK based business, it's not set up out of the box for multi-currency or VAT. The shopping cart has some limitations but I believe many of these are addressed in the new version (3.0) which I haven't tested yet. What problems ...

Without Ontraport I Couldn't (and Wouldn't Want to) Run My Business - It's That Good!

What do you like best? Besides that features that I require to run my business, I love that I can access detailed training documents and tools to implement new strategies in my business. The support at Ontraport is unmatched. They support professionals are friendly, knowledgeable, and always helpful for finding a way to accomplish whatever goal I may be working on. I love their "can do" attitudes. What do you dislike? I regret I didn't find it sooner! I spent three years using a ...

Best change I made in my business in the past 3 years!

What do you like best? I like having everything play nicely together. Meaning having my affiliate program, email marketing, product order forms, customer data, etc. all in one place is AMAZING. Plus, the team is always responsive and quick to help/fix any issues that arise. What do you dislike? I'd love to see a bit easier-to-use landing page editor. What problems are you solving with the product? What benefits have you realized? The big solve for me is that I sell ...

Easy to use, powerful and quick to setup.

What do you like best? Ease of sending an adhoc broadcast email. What do you dislike? Can't think of anything. Does what I need it to do. What problems are you solving with the product? What benefits have you realized? Recruitment and training of staff

Almost effortless with stellar support

What do you like best? Within moments of signing up you are able to begin setting up your systems with little to no additional help beyond the training videos. If you do need support, their teams will walk you through every aspect including linking your websites and email systems, doing graphic-based emails and even sequencing autoresponders for the highest possible open rates. What do you dislike? What I dislike the most is my lack of graphics abilities to take full advantage of ...