OnePoint HCM Reviews in January 2025: User Ratings, Pros & Cons

"Wonderful Customer Support"

What do you like best about OnePoint HCM? We switched to OnePoint a year ago and it was a smooth process. The support we have received from the team is great. Any time there are questions or concerns they have been answered quickly and efficiently.

"Versatile, powerful tool for HR and payroll."

What do you like best about OnePoint HCM? Reporting is easy, completely customizable, and always exports to Excel. (Our previous payroll software was incredibly difficult to get good reports out of, and they charged for every little change to any report.)

"Customized HRIS to be just what you need it to be at an affordable price"

What do you like best about OnePoint HCM? Customer service, and the ability of the software to be written for our unique organization. Staying compliant with two different state departments and county departments is manageable with OnePoint

"The App Is Great!"

What do you like best about OnePoint HCM? I love the interface of the app in particular. I'm always on the go and to pull up information on the app helps me dramatically and saves a lot of time. Very easy to use as well as you can pretty much customize anything you want on your OnePoint homepage. The customer service was superb as well. I had issues with my app when I initially installed and within 10 minutes of an email to support, they got right back to me with the resolution.

"OnePoint HCM"

What do you like best about OnePoint HCM? OnePoint is a really robust software - tons of different modules. I liked how you were able to run reports easily and it gave lots of relevant information. Their customer service was awesome. I would reach out with a question and within a couple days, I'd have an answer.

"VP of Finance"

What do you like best about OnePoint HCM? The customer service and the company is always growing What do you dislike about OnePoint HCM?

"OnePoint has a lot of work to do"

What do you like best about OnePoint HCM? Ease of checking timesheets and pay stubs. What do you dislike about OnePoint HCM?

"Payroll processing made easier"

What do you like best about OnePoint HCM? I get good customer service and have my own account rep to call with questions or concerns. We have brought on many new clients over the years and recently moved a large client on to One Point. Our Implementation Manager, Pedro Escobedo, was beyond excellent and very patient with us and the process.

"Good platform but not intuitive"

What do you like best about OnePoint HCM? Payroll is a simple process. New timecard process was easily adopted by employees. Customer support is excellent What do you dislike about OnePoint HCM?

"We have like the upgrade but it still has kinks to work out."

What do you like best about OnePoint HCM? TCM Module and Payroll Module have stream lined our process of payroll. We are able to do time off request and submit time sheets in minutes vs day it took before.