Onboard.io Reviews in January 2025: User Ratings, Pros & Cons

"Clear lines of client communication"

What do you like best about Onboard? I implement with schools and school districts. I've had several school and district-level administrators comment on how much they enjoy using Onboard.io. It's easy to understand how to use, sends messages directly to their email so they don't need to remember to go log into another online site. It's also easy to manage many clients in various stages of implementation. Bonus points to the Onboard.io team for being very responsive when I've had questions ...

"Onboard is a great tool for onboarding tech customers!"

What do you like best about Onboard? I love creating clear and interactive checklists/maps with support documentation to navigate my customers through their onboarding journey.

"Must Have for Onboarding"

What do you like best about Onboard? The user-friendliness and the increased productivity the software has provided to the team. Onboarding can be a forgotten part of the Customer Success process. It's an easy set-up and value is realized almost immediately. The entire team loved it and probably now couldn't live without it.

"Helps create an easy to follow customer experience."

What do you like best about Onboard? Set-up is quick and very customizable. The Onboard team is also extremely responsive to any requests for assistance and workflow support.

"Very helpful for our onboarding process with new clients"

What do you like best about Onboard? The software does a great job at presenting our new clients with all their onboarding steps in bite-size chunks which significantly relieves their stress as they begin using a new piece of software.

"Onboard.io Review"

What do you like best about Onboard? It's a huge time saver for our technical onboarding process. We're able to templetize and assign variables and plans that are dynamic instead of rigid has been huge.

"The ultimate Onboarding tool! Fast support, Easy to use & Amazing onboarding experience!"

What do you like best about Onboard? The variables are a game-changer! We no longer have to create, manage, and update onboarding process for each client. Not only is this a huge time saver, but this also helped us streamline our processes internally and keep it repeatable!

"Supportive team"

What do you like best about Onboard? Ease of use, and supportive team and open to feedback. What do you dislike about Onboard?

"Great product. Helps to stay organized and on top of client onboarding"

What do you like best about Onboard? As an agency, onboarding has always been a sticking point for us. When we found Onboard we immediately had a solutions to one of our most list

"Easy to work with and fantastic customer experience."

What do you like best about Onboard? When it comes to managing a product implementation, the end-user experience can be somewhat lacking, and that is the arena that Onboard fits perfectly. Providing the tools that allow for step-by-step client management and keeping task targets and goals in check is a great asset when multiple teams are involved.