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AP
Anton P
01/30/17
Fantastic, simple no nonsense software
What do you like best? Simplistic user interface, common language across all departments. An approach where the subject matter experts write the content, administration is very straight forward. What do you dislike? Inability to provide multiple outcomes from a decision option, only Yes or no, vs maybe a 1, 2 or 3 approach. What problems are you solving with the product? What benefits have you realized? Breaking down the silos of processes held in different teams. Allowing ...
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DG
Daniel G
01/30/17
We have standardised, and the bottom line has improved
What do you like best? The fact that Promapp is a go-to for knowledge management - processes, documentation, continuous improvement and risk management. And its has been easy to engage the workforce because it is easy to use. What do you dislike? I find dislike a strong word to use for anything in Promapp. I guess the only improvement I can think of is that you cannot click straight into the Risk register from the Risk tab in your dashboard, you have to navigate back out to the ...
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01/15/17
The Promapp Experience
What do you like best? The ease of use of Promapp, the online help and training modules, the tool functionality, Promapp offers so much to both the individual user as well as the business improvement process of the business. The scope of application for the promapp tool is limited only by the scope of your business improvement programma. What do you dislike? Very little about the tool has caused me problem and concerns when questions were raised with Promapp, support have answered ...
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GM
Glenys M
01/15/17
The Promapp Experience
What do you like best? The ease of use of Promapp, the online help and training modules, the tool functionality, Promapp offers so much to both the individual user as well as the business improvement process of the business. The scope of application for the promapp tool is limited only by the scope of your business improvement programma. What do you dislike? Very little about the tool has caused me problem and concerns when questions were raised with Promapp, support have answered ...
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01/09/17
One of the best tools out there
What do you like best? The simplicity of creating a process and having it in a graphical format without having to re-engineer it is a great feature. What do you dislike? There isn't anything in the tool today that I can say I dislike. Recommendations to others considering the product: Promapp is a great business to deal with and they have a product that works. It is however very important to consider that the product is not going to do it all. if the business is not ready to embrace ...
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01/09/17
Facilitates process improvement
What do you like best? I love that using Promapp to map process almost always helps us to identify where processes can be improved. What do you dislike? There's not much to dislike with Promapp. The hardest thing for us is staff engagement with the tool... but we're getting there! What problems are you solving with the product? What benefits have you realized? We are improving processes left, right and centre!
AI
Administrator in Education Management
01/09/17
Facilitates process improvement
What do you like best? I love that using Promapp to map process almost always helps us to identify where processes can be improved. What do you dislike? There's not much to dislike with Promapp. The hardest thing for us is staff engagement with the tool... but we're getting there! What problems are you solving with the product? What benefits have you realized? We are improving processes left, right and centre!
CM
Colin M
01/09/17
One of the best tools out there
What do you like best? The simplicity of creating a process and having it in a graphical format without having to re-engineer it is a great feature. What do you dislike? There isn't anything in the tool today that I can say I dislike. Recommendations to others considering the product: Promapp is a great business to deal with and they have a product that works. It is however very important to consider that the product is not going to do it all. if the business is not ready to ...
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12/21/16
Excellent product
What do you like best? Very easy to use and a new way for us of writing processes that is of huge benefit What do you dislike? N/A - feedback is taken on-board and developments are quick. Recommendations to others considering the product: Do it! Well worth it : What problems are you solving with the product? What benefits have you realized? Access for everyone to our processes One central place (not lost in shared drives Easy to follow, user friendly processes
12/21/16
Great process mapping software
What do you like best? - user-friendly interface - simplicity - makes process improvement easier - feedback function - interactive process maps What do you dislike? No option to send a group email to users who have not updated or published their processes. What problems are you solving with the product? What benefits have you realized? Goals: documentation and improvement of core processes across the organisation Benefits: a central repository for processes, easy feedback ...
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