NinjaOne (NinjaRMM) Reviews in January 2025: User Ratings, Pros & Cons

"After switching from CW Automate, NinjaOne is a dream!"

What do you like best about NinjaOne (formerly NinjaRMM)? the simplicity of running custom powershell scripts on demand, scheduled, bundled as part of a policy, etc., are fantastic. I haven't fully dived into EVERYTHING it has to offer, though I'm using Ninja Ticketing, integration with a separately purchased CW Control license (which I'll be letting expire due to NinjaOne's FREE integration with TeamViewer, Splashtop, and their built-in Ninja Remote for manual control). I'm just now ...

"Amazing tools for IT service providers!"

What do you like best about NinjaOne (formerly NinjaRMM)? The good ol' buzzword "single pane of glass"! Ninja provides much of the needed information and actions for an IT service provider in one easy to use place. Not to mention the integrations and capabilties with scriping and custom fields. What do you dislike about NinjaOne (formerly NinjaRMM)? No negative comments to report at this time What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Putting ...

"NinjaOne has completely changed out business"

What do you like best about NinjaOne (formerly NinjaRMM)? The easy to use platform and simple device deployment makes our business 10x more efficient. Our customers love the easy to use ticketing system embedded into our company logo on their task bar, and makes reaching us very easy. On the engineers side, managing tickets and devices has never been easier. What do you dislike about NinjaOne (formerly NinjaRMM)? Our only request is the ability to have a display in the office with ...

"NinjaOne - IT Team scalablity and performance at a great price"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne has allowed us to scale a very small IT team to cover an international user base with no increase in headcount. It gives us visibility into and control over our IT infrastructure that we never had before without needing a team just to manage the software/deployment. Their customer support is fantastic and it's a tool that has made my daily life as an IT technician and IT leader much better. What do you dislike about NinjaOne ...

"Best RMM we ever used"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to work with great support ease of implemenation What do you dislike about NinjaOne (formerly NinjaRMM)? do not have any issues with NinjaRmm it works all the time perfect What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Our clients enjoy no issues with thier system

"Simplifying & Powering up our IT team"

What do you like best about NinjaOne (formerly NinjaRMM)? I really love working with the NinjaOne team & product. They help make my life so much easier and have helped remove a lot of our frictions and frustrations we used to have We are a small IT team, and NinjaOne is helping us to gain insight into all of our devices & powering up our ability to support our teams. The best feature currently has to be the ability to deploy our own .exe's remotely. It's helped speed up onboarding new ...

"So much functionality in an extremely user-friendly interface!"

What do you like best about NinjaOne (formerly NinjaRMM)? You can run powershell commands as the logged in user! Clickable dashboard and a consistant update schedule and a remarkable uptime. This company is phenominal. Our Account Manager (Sam) is fantastic as well!! What do you dislike about NinjaOne (formerly NinjaRMM)? I would like to see more support for Linux devices and their patching control could use some work, such as more control and being able to hide the Updates menu. What ...

"Remote management platform and so much more."

What do you like best about NinjaOne (formerly NinjaRMM)? It is effortless to use, and the onboarding process was a breeze. I also like replacing three other programs I was using to do the same things this one platform can do. What do you dislike about NinjaOne (formerly NinjaRMM)? Honestly, at this point, I really can't find anything in the platform that I don't like. Recommendations to others considering NinjaOne (formerly NinjaRMM): If you are interested, do the demo, you will be glad ...

"Great Experience"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninjaone has been a great additional to our toolset. The tool is easy to configure and simple to understand for new users. Our on-boarding/implementiation of the product made it very simple to switch. Customer Support has always been very helpful and responsive. What do you dislike about NinjaOne (formerly NinjaRMM)? Ninja does everything we need it to do and I haven't found there to be any major issues with it. What problems is ...

"Great Endpoint Device Manager"

What do you like best about NinjaOne (formerly NinjaRMM)? Having a ticketing system built into the portal and linking the user's ticket with their computer is wonderful. Also the custom script management is a great help. What do you dislike about NinjaOne (formerly NinjaRMM)? Ninja One's MDM solution is still in beta at the time of thise review. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne is solving our RMM service. We utilize their remote ...