NinjaOne (NinjaRMM) Reviews in January 2025: User Ratings, Pros & Cons

"NinjaOne just makes life easy"

What do you like best about NinjaOne (formerly NinjaRMM)? The various system health dashboards let you quickly see what is happening and what needs immediate attention. Automated OS patching means endpoints are kept up to date. Remote monitoring lets me pro-actively get ahead of problems, remote management lets me fix things from anywhere and easy remote control options let me do just about anything. Software deployment and updating is now a breeze. Then you can take all that and develop ...

"Fantastic system that is constantly improving - support answers the phone quickly!"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja runs scripts and jobs quickly and reports their status reliably. Its continously improvied and fast. What do you dislike about NinjaOne (formerly NinjaRMM)? Some polish on things like their backup product would be nice, and further integrations. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Being able to run command lines and other remote tools without disturbing the client is ...

"Great RMM!"

What do you like best about NinjaOne (formerly NinjaRMM)? Ease of use and powerful scripting and automatations. What do you dislike about NinjaOne (formerly NinjaRMM)? Would like to see deeper integrations with other PSA's (HaloPSA for one) What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Managing client endpoints.

"Best RMM on the market!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is extremely easy to use, navigating the portal is self explanatory and onboarding new engineers is a breeze. Everything in NinjaOne just works, never have agent issues, they always report in. Automations run immediately and you always know wha's happening with the activity log which I believe is Ninja's best feature. Heaps of integrations and an API to allow custom autmations. What do you dislike about NinjaOne (formerly ...

"An All-In-One RMM Solution - That works!"

What do you like best about NinjaOne (formerly NinjaRMM)? Having explored numerous Remote Monitoring and Management (RMM) solutions over the years, I must say that NinjaOne RMM stands out as one of the best in the market. Ninja provides a user friendly interface that actually makes sense. We have used quite a few RMM tools in the past and the interface within Ninja is one of the cleanest and fastest around. In addition to looks, the core Ninja product is rock solid. There isn't too much it ...

"Best RMM I have used to date for features and simplicity"

What do you like best about NinjaOne (formerly NinjaRMM)? My favorite parts about Ninja stem from it's ease of use and condition-based activities. We have many monitors set up for if a service stops, a volume starts to get full, or a scheduled time arrives where a script is spawned or an alert and email generated to help us proactivley stay ahead of problems. I have also had a very consistently good experience using the patch management capabilities on Windows systems with global patch ...

"Ninja"

What do you like best about NinjaOne (formerly NinjaRMM)? It is so easy to use and makes managing many computers a breeze What do you dislike about NinjaOne (formerly NinjaRMM)? I wish the reporting would be more detailed What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management, software deployment, Endpoint management

"Great RMM without the nonsense"

What do you like best about NinjaOne (formerly NinjaRMM)? The RMM itself is a great product. We can do what we need to do supporting endpoints. The support is good, reps are responsive, and my most favorite thing about NinjaOne, is the confidnece I have they do not stop trying to make the product better. Most other big time RMM's are old, outdated and seem no longer developed. The ease of use and roll out/implementation was phenominal. We really like the monitors we can create. We use this ...

"We love NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? Everything is right at your fingertips. PC information, remote support, help desk, and automation. Love being able to run command prompt ping tests without having to interrupt the end user. We use it all the time. Its easy to roll out and simple for end users to use. And if we ever have a question, their support is there with help. What do you dislike about NinjaOne (formerly NinjaRMM)? It would be nice to reopen a closed ticket if ...

"Great for managing my dozens or servers"

What do you like best about NinjaOne (formerly NinjaRMM)? I really appreciate the ease of management and that it just handles all of the patch management stuff, I just approve them and it makes sure every server gets them. It warns me of issues and it can monitor processes that are business-critical. What do you dislike about NinjaOne (formerly NinjaRMM)? It requires root to work with VMWare management, there was no workaround for that when I tried to implement it. Since we've been with ...