Nextpoint Reviews in January 2025: User Ratings, Pros & Cons

"I love working with Nextpoint!"

What do you like best about Nextpoint? It has a clean and straightforward appearance, so it is easy to find things, but the support and willingness to listen to customer suggestions is incomparable. What do you dislike about Nextpoint? I know they are working on making the tools easier to use when working within a document, which I am looking forward to very much. What problems is Nextpoint solving and how is that benefiting you? We are organizing large volumes of documents, which makes ...

"Powerful, responsive tools"

What do you like best about Nextpoint? I like the simplicity of the eDiscovery workflow as implemented in Nextpoint, but we can keep a full back-up of our document productions in the Nextpoint file room for peace of mind as well. What do you dislike about Nextpoint? I've noticed an infrequent (and always temporary) latency between when an import is reported as completing successfully and when in-document search results are available. I think this is because an index gets updated after the ...

"NextPoint is an incredibly powerful, easy to use eDiscovery tool."

What do you like best about Nextpoint? The review tools allow a single user to quickly review, assess, and produce tens of thousands of emails or documents. What do you dislike about Nextpoint? The import tool for ranged productions can be tricky. Recommendations to others considering Nextpoint: If your document review and production needs consist of lots of emails or other files, NextPoint is a huge time saver. What problems is Nextpoint solving and how is that benefiting you? Instead of ...

"User-friendly platform and helpful support staff."

What do you like best about Nextpoint? The support services, particularly Krista Hylbak, are incredibly helpful. What do you dislike about Nextpoint? Price increases and poor options for formatting redactions. What problems is Nextpoint solving and how is that benefiting you? Not applicable.

"Fast and Efficient E-Discovery Software"

What do you like best about Nextpoint? Nextpoint's speed surpasses most other e-discovery software and I have yet to see another vendor that can match or come close to its pricing. What do you dislike about Nextpoint? There are some aspects that require technical expertise and it is not as user-friendly as some other options. What problems is Nextpoint solving and how is that benefiting you? Using it for e-discovery needs and very helpful to provide price predictability to our clients.

"Excellent Customer Service"

What do you like best about Nextpoint? I like how easy it is to search thousands of documents; even documents with hard-to-read text. What do you dislike about Nextpoint? Some features require training/ contacting tech support. What problems is Nextpoint solving and how is that benefiting you? NextPoint has helped to sort through an otherwise impossible amount of documents.

"Excellent SAAS option for end-to-end eDiscovery"

What do you like best about Nextpoint? Very user friendly. Allows me to run a case from start to finish. Solid technical support when needed. Pricing is very competitive and not GB-based. What do you dislike about Nextpoint? I don't dislike anything. User-friendly improvements are being made all the time. Recommendations to others considering Nextpoint: A great choice for law firms looking for an end-to-end eDiscovery platform that is easy to use and allows you to control eDiscovery ...

"A very reliable experience."

What do you like best about Nextpoint? The user interface is responsive and reliable. What do you dislike about Nextpoint? There are no downsides to using Nextpoint. Recommendations to others considering Nextpoint: No advice is necessary. What problems is Nextpoint solving and how is that benefiting you? Document production is very straightforward with Nextpoint.

"Makes so much sense!"

What do you like best about Nextpoint? I like being able to search for specific words or phrases, and seeing all documents where those terms may appear (even handwritten documents). I also love that there is a log of who opens exports and when, once exports are shared. What do you dislike about Nextpoint? It can be overwhelming at first, and the folder structure is not entirely intuitive at first (how a single document can be in multiple folders). But once you figure it out, it's actually ...

"Above and beyond expectations"

What do you like best about Nextpoint? Responsive support, intuitive interface, simple, quick endorsement of documents. What do you dislike about Nextpoint? Inability to search through, and toggle between search text in the image layer of a document when reviewing. Additionally, the option to perform bulk updates to custom picklist fields without overwriting field contents is needed. Currently, when a bulk update to a custom picklist field is applied to two or more documents, any existing ...