MYOB Reviews in January 2025: User Ratings, Pros & Cons

Unsure of what I was requiring

Unsure of what I was requiring, went on Chat with Emma and was given accurate knowledge and able to make a decision.

happy vegemite

A live chat experience suits me down to the ground & when you're dealing with a team that knows their stuff & are professional, it's a pleasure to do business with them. Can't fault the dynamos at MYOB.

Quick fix of the issue

Quick fix of the issue, easy to follow explanations.

Bank feeds not clearing…

My client was unable to clear her bank feed. I contact MYOB and the problem was quickly fixed by manually entering a spend money with a higher reference number then matching it on the bank feed. Problem is now fixed and my client is happy and so am I.

Problem was dealt with promptly

Problem was dealt with promptly and efficiently. The live chat is a great service, especially when staffed by personnel who are able to deal with the problem on the spot.

Good response to technical problem

I have a rather complex technical issue with uploading super files and the chat line was helpful, patient and has set out a process to get it sorted. That is good service and support.

Used the MYOB chat option

Used the MYOB chat option, in minutes I had a script error sorted and was back to work. I was able to screenshot the issues and the assistance I received was targeted and effective. Really helpful support staff.

Had a great experience

Had a great experienceIs the first time I used LiveChat the consultant Tanya was really helpful and have a lot of patience explaining how to resolve my query

Very helpful will use live chat in the…

Very helpful will use live chat in the future as it takes less time then waiting on the phone.

Sinead was patient and VERY…

Sinead was patient and VERY kbnowledgable