Magentrix PRM

"Excellent portal for your customers and partners"

What do you like best about Magentrix PRM? The ability to have a simplified portal for customers to view their open cases and view security advisories; as well as for the partners to go in and register deals is a great advantage. Magentrix does everything that our business workflows require. It's highly customizable and easy to maintain. On top of being a great platform, Magentrix offers excellent support and customer service that is unparalleled to any other vendor. What do you dislike ...

"Simply the best platform, and the best people behind it"

What do you like best about Magentrix PRM? We had a homegrown PRM, and when I began looking for a replacement I looked at six or more PRM SaaS offerings; Magentrix stood head and shoulders above them in terms of admin interface, features, and capabilities. I've been using Magentrix now for about 2.5 years, and remain very happy with the choice. The platform itself is very powerful, and has features that we are not using yet but I know they are there for the future. And the Magentrix team is ...

"Customer Service at its Best"

What do you like best about Magentrix PRM? Magentrix is a highly customisable and flexible solution that added substantial improvements to our internal processes and client access. We are based in Australia yet the service and support is without doubt, the best I have experienced with any technology developer/provider. Vahid and his team are exceptional. What do you dislike about Magentrix PRM? Not very much to dislike, if anything there is some limitation with the look and feel but that is ...

"Simply the best platform, and the best people behind it"

What do you like best? We had a homegrown PRM, and when I began looking for a replacement I looked at six or more PRM SaaS offerings; Magentrix stood head and shoulders above them in terms of admin interface, features, and capabilities. I've been using Magentrix now for about 2.5 years, and remain very happy with the choice. The platform itself is very powerful, and has features that we are not using yet but I know they are there for the future. And the Magentrix team is incredible -- very ...

"Customer Service at its Best"

What do you like best? Magentrix is a highly customisable and flexible solution that added substantial improvements to our internal processes and client access. We are based in Australia yet the service and support is without doubt, the best I have experienced with any technology developer/provider. Vahid and his team are exceptional. What do you dislike? Not very much to dislike, if anything there is some limitation with the look and feel but that is quite insignificant when compared to ...

"Highly Experienced Organization that prides itself in Outstanding Customer Service"

What do you like best about Magentrix PRM? Magentrix has an innate desire to immerse itself in your project and take what is already an extremely useful and highly customizable platform and take it to whatever level you desire. They see something "new" as an exciting challenge and help mold your expectations and desires to fit the platform. In some cases they even adjusted the platform to meet my requirements. Truly special experience. What do you dislike about Magentrix PRM? I really don't ...

"The answer is always "Yes""

What do you like best about Magentrix PRM? Scope to do anything we need. We are software developers and find that we can create custom pages, code, scripts or whatever we need to do to offer users what they need from a support portal. What do you dislike about Magentrix PRM? Just a few functionality shortfalls. Needs a general purpose search function. Would be great to be able to view more document types without downloading. What problems is Magentrix PRM solving and how is that benefiting ...

"Excellent Portal Application"

What do you like best? This product is a great way to extend and share Salesforce data with customers. It is easy to implement and support provided by Magentrix is amazing. What do you dislike? I have not found anything that I do not like. What problems are you solving with the product? What benefits have you realized? Our goal is to share data with our partners and to allow them to share pipeline information with us. The portal provides an efficient and consistent means to do this with ...

"Excellent Portal Application"

What do you like best about Magentrix PRM? This product is a great way to extend and share Salesforce data with customers. It is easy to implement and support provided by Magentrix is amazing. What do you dislike about Magentrix PRM? I have not found anything that I do not like. What problems is Magentrix PRM solving and how is that benefiting you? Our goal is to share data with our partners and to allow them to share pipeline information with us. The portal provides an efficient and ...

"Excellent, simple yet powerful portal solution"

What do you like best? The simplicity of the Magentrix platform. It is very easy to get it up and running on a basic configuration. Their team is also very helpful and they truly work towards their customer's success. What do you dislike? The more powerful features of the platform stem from customizable areas. Learning these is like learning everything else, and having Magentrix documentation in different forms (eBooks, how to videos, etc.) would be even better! What problems are you ...