Magentrix PRM

"Great Costumer Care and Techcnical services"

What do you like best about Magentrix PRM? The kindness of the team and proactivity to understand our needs and help us to figure out the best solution to implement what we want What do you dislike about Magentrix PRM? The platform by itself has some design limitations. What problems is Magentrix PRM solving and how is that benefiting you? Implementing a new customized Partner Portal, creating new pages and supporting our ideas and suggesting solutions for our designs.

"Cool tool with a lot of possibilities"

What do you like best about Magentrix PRM? amount of options available on the platform What do you dislike about Magentrix PRM? sometimes I got lost trying to make everything work properly Recommendations to others considering Magentrix PRM: Have a look at the webinars What problems is Magentrix PRM solving and how is that benefiting you? create a place where customers can everything on their hands instead of having to visit different platforms

"Quick Time to Value"

What do you like best about Magentrix PRM? We appreciated how easy it was to get the platform implemented and we loved the functionalities it offers our partners; a one stop shop for everything they need with integration into our CRM. This offered real time connectivity and communication between our team and our partners; streamlined multiple steps and reduced manual process on deal registrations. Implementation is fast and easy and the platform comes with great support. Our team ...

"Well rounded PRM"

What do you like best about Magentrix PRM? The customer service we have received from Magentirx has been fantastic. They are always willing to hop on meeting and help us with technical integrations or simple administrative tasks. What do you dislike about Magentrix PRM? The UI could use a refresh. HAs a dated look and feel that doesn't represent our brand the way we would like it to. Recommendations to others considering Magentrix PRM: -Make sure to take the time to buikd good content for ...

"Great basic package and amazing staff to add specialization/customization"

What do you like best about Magentrix PRM? The staff is amazing friendly and helpful. What do you dislike about Magentrix PRM? The need for customization and having to pay. Recommendations to others considering Magentrix PRM: Review best portal practices so you know what customization you will need. What problems is Magentrix PRM solving and how is that benefiting you? One place management for all the MEF activities.

"Great basic package and amazing staff to add specialization/customization"

What do you like best? The staff is amazing friendly and helpful. What do you dislike? The need for customization and having to pay. Recommendations to others considering the product: Review best portal practices so you know what customization you will need. What problems are you solving with the product? What benefits have you realized? One place management for all the MEF activities.

"A great company to work with"

What do you like best about Magentrix PRM? Their team is responsive and knowledgeable and always able to assist with any issue or changes we need to keep our customer facing solution functional and useful to our customer base. What do you dislike about Magentrix PRM? Integration with Service-Now requires a third party connector that isn't the easiest to use or manage. What problems is Magentrix PRM solving and how is that benefiting you? A customer support portal with direct access to ...

"A great company to work with"

What do you like best? Their team is responsive and knowledgeable and always able to assist with any issue or changes we need to keep our customer facing solution functional and useful to our customer base. What do you dislike? Integration with Service-Now requires a third party connector that isn't the easiest to use or manage. What problems are you solving with the product? What benefits have you realized? A customer support portal with direct access to support case data driven by the ...

"Very Reliable Platform"

What do you like best about Magentrix PRM? Reliability & Support. Whenever I email support about a request or question I receive a response usually within 15 minutes. What do you dislike about Magentrix PRM? Can be a little cumbersome to configure for certain use cases. Charts and graphs could be a little more robust. What problems is Magentrix PRM solving and how is that benefiting you? We needed a portal for our clients to log in and view certain Salesforce data of theirs. We use ...

"Very Reliable Platform"

What do you like best? Reliability & Support. Whenever I email support about a request or question I receive a response usually within 15 minutes. What do you dislike? Can be a little cumbersome to configure for certain use cases. Charts and graphs could be a little more robust. What problems are you solving with the product? What benefits have you realized? We needed a portal for our clients to log in and view certain Salesforce data of theirs. We use Magentrix to provide that portal and ...