LogRocket

"Good customer experience"

What do you like best about LogRocket? The log rocket enables us to have the level of customer observability and troubleshooting as expected. What do you dislike about LogRocket? Can have more abilities, and the interface can be more simple for new users What problems is LogRocket solving and how is that benefiting you? Observability and troubleshooting

"Would not release software without it"

What do you like best about LogRocket? Being able to see everything the user is seeing, and diagnose issues in real time without the need to remote desktop or guess work What do you dislike about LogRocket? Nothing, beautiful peice of software, highly recommend What problems is LogRocket solving and how is that benefiting you? It is greatly helping our clients when they are having issues on our platform.. You always get some odd edge cases based on browser/resolution/device, we no longer ...

"Real-time test, good for analyzing user behavior in new cases"

What do you like best about LogRocket? Very easy to implement the solution within the product. JavaScript did not introduce any problems into the application's native code and allowed us to add important information about our application What do you dislike about LogRocket? Making a feedback form is simple, but it is difficult to position the button so that it does not appear on the page. It would be nice to be more customizable and allow for more steps, with more questions What problems is ...

"Excellent Support"

What do you like best about LogRocket? Very fast response from support, easy to use GUI, and a lot of really easy to configure integrations. What do you dislike about LogRocket? Azure SSO process was not very straight forward and required assistance from support. On the plus side, Ash from the support team came through and got us taken care of in under 30 minutes. What problems is LogRocket solving and how is that benefiting you? Analystics and replays from a mobile application.

"Logging Made Easy"

What do you like best about LogRocket? The tool's error tracking and console logging features further aid in identifying and resolving bugs in real-time. Additionally, LogRocket's integration with user feedback tools and collaboration features enhances teamwork, making it a comprehensive solution for improving web application performance and user experience What do you dislike about LogRocket? The subscription plans are tiered based on the number of sessions tracked, potentially leading to ...

"Great way to gather insight"

What do you like best about LogRocket? LogRocket allows me to understand where our clients are running into reported issues /misusing the product. This helps get to the bottom of our customers problems and improve their experience. What do you dislike about LogRocket? Nothing much to dislike. Maybe would like to see more colors on the page rather than each section of a LogRocket being white. What problems is LogRocket solving and how is that benefiting you? When a customer reports an issue, ...

"Great product"

What do you like best about LogRocket? Allows me to provide accurate assistance. What do you dislike about LogRocket? The searching function is a laggy and difficult to navigate. What problems is LogRocket solving and how is that benefiting you? Helping to troubleshoot user issues.

"I love logrocket, it's a pretty handy tool for find errors very proactively."

What do you like best about LogRocket? The fact that I can filter my sessions in different ways, I can proactively detect what's going on on my app and how to deliver a good quality service. What do you dislike about LogRocket? I can't find anything at the moment and also for the period I have been using it. What problems is LogRocket solving and how is that benefiting you? Real time diagnostic of issues is very easy and we can detect proactively what's going on on the platform.

"Logrocket has changed how I find and fix bugs!"

What do you like best about LogRocket? With just a few lines of code and very little overhead, I don't have to rely on my user's reports to try to reproduce bugs. I can see the errors myself exactly as they happened, right down to how the user moved the mouse! It has truly changed the way I fix problems. What do you dislike about LogRocket? My only complaint is that LogRocket is a bit pricey for single developers. But it's totally worth it! What problems is LogRocket solving and how is that ...

"Best logrocket experience"

What do you like best about LogRocket? Very intuitive and user friendly. Easy to use What do you dislike about LogRocket? Little difficult to find some of the features that not used frequently What problems is LogRocket solving and how is that benefiting you? I heavily use it for bug tracking and very easy to find the problems