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AU
Anonymous User
12/08/23
"Has does wonders for our team"
What do you like best about LogRocket? Out of the box analytics. Minimizing the set up required for such robust insight into activities and bugs. It has helped us many times. What do you dislike about LogRocket? Filtering of sessions is a bit unintuitive and sometimes does not do what is expected. Not sure if it's how we collect the data though. Just throwing this out there, but it would be extremely helpful if cookie and redux integration was possible! Again, not sure if this is already ...
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MS
Mayur S
12/04/23
"Great application to get insights on user behavior"
What do you like best about LogRocket? Session recordings that are tagged with geography information, the ability to create heatmaps, filter conditions - conditions that allow filtering by user, geography, URL, email. What do you dislike about LogRocket? Sometimes there are no sessions recorded for a user session. Those are usually when errors occur in our application and we expect LogRocket to capture the issue and send a notification. What problems is LogRocket solving and how is that ...
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AM
Avirup M
11/29/23
"A crucial asset at my everyday work - Gives great insights on UX and product usage"
What do you like best about LogRocket? We've been using LogRocket in our organisation for sometime now and I got to say this tool does what it claims to do! Setting it up was easy for us and once the sessions started flowing in, I've been a daily visitor on their app. Major pros according to me: 1. Their Session Replay feature is clean and minimal. I've used similar products in the past but love how LogRocket makes it intuitive. 2. You should definitely setup the Product Analytics and ...
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AU
Anonymous User
11/29/23
"LogRocket has been immensely helpful"
What do you like best about LogRocket? LogRocket has been very helpful in being able to explore issues that come up during a clients utlization of our app. We are able to see when it occurs, see what issue occurred, and explore where our clients spend most of their time. It is phenomenal when it comes to debugging and customer support. I would highly recommend this product. What do you dislike about LogRocket? Occassionally LogRocket will be slow to load a session. What problems is ...
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AU
Anonymous User
11/29/23
"Maximizing my engineering efficiency as startup CEO/CTO"
What do you like best about LogRocket? With any new product, there are inevitably tons of bugs. In past engineering jobs, hunting down bugs after a product launch accounted for ~30% of my time. With LogRocket, I've cut that number in half and fixed twice as many issues because our team can quickly identify, diagnose, and fix issues before they're even reported. What do you dislike about LogRocket? There isn't anything I particularly dislike about LogRocket. Sometimes, the sessions don't ...
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AU
Anonymous User
11/29/23
"Excellent tool for session trackign"
What do you like best about LogRocket? Logrocket has been a great tool for tracking user sessions. We have been able to observe user behavior for potential barriers without observation bias. This has been one of the best UX tools so far! What do you dislike about LogRocket? The only issue we have had so far is that 3rd party tools within the application are not included, and there are a number of sessions that are registered without activity - the user has the program open on a second ...
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YD
Yitz D
11/27/23
"Love LogRocket! So detailed and everything we need to see for user debugging and analytics"
What do you like best about LogRocket? So detailed and everything we need to see for user debugging and analytics What do you dislike about LogRocket? Nothing to add as of now, works exactly as expected What problems is LogRocket solving and how is that benefiting you? Reviewing bugs and issues
BS
Beca S
11/22/23
"Very helpful platform for customer support"
What do you like best about LogRocket? I'm a very visual person so it is incredibly valuable to be able to see a customer's experience when they are on our platform in order to determine what blocker they're receiving. What do you dislike about LogRocket? I wish that LR saved customer information for longer than it does for when our volume increases and we get to a ticket outside of the data-saved window. What problems is LogRocket solving and how is that benefiting you? LR allows the team ...
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OY
Ozan Y
11/20/23
"Rakiplerine gore daha duzenli"
What do you like best about LogRocket? Everything is in its place, all integrations work perfectly. It's great to monitor your users What do you dislike about LogRocket? You need to have some budget for premium service What problems is LogRocket solving and how is that benefiting you? By working in integration with the intercom, it showed me what my wonderful customers encountered when they communicated and helped me solve instant errors.
AU
Anonymous User
11/20/23
"Great to Track User Statistics"
What do you like best about LogRocket? LogRocket is great for helping me track usage of accounts in my book of business. I use it to understand how our users and using our tool both in trial and as customers. In trial, it's important to understand user errors and room to grow based on their product knowledge. When I use LogRocket for my customers, I like to understand how often they are using, for how long and what they are searching for in our platform. What do you dislike about ...
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