LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"LogRocket Review"

What do you like best about LogRocket? I like how easy it is to solve client confusion and identify possible bugs on our platform. Seeing how our clients interact on our website is a great insight to experience our platform from our client's perspective. What do you dislike about LogRocket? I don't think there is anything I dislike about the platform. However, I often need to investigate a client's journey around several websites. Instead of having to click around on each site, it would be ...

"Love logrocket!"

What do you like best about LogRocket? I havent been using Logrocket for a huge amount of time, but I've enjoyed how easy it is to navigate and the cute little icons! Very visually pleasing and integrates well with our other systems What do you dislike about LogRocket? As I am a relivately new user, i havent noticed any downsides yet! :) What problems is LogRocket solving and how is that benefiting you? Finding what our customers are struggling with when they have an issue

"Amazing support for tech and product teams"

What do you like best about LogRocket? The UI design of Log Rocket makes replaying sessions and accessing technical logs effortlessly. Galileo assists us in managing our optimization efforts with greater precision, while the dashboards help us monitor our core health metrics. I cannot imagine functioning without Log Rocket anymore. What do you dislike about LogRocket? From my perspective, the pricing for the user seats appears to be quite steep as there are individuals within our ...

"Amazing support for tech and product teams"

What do you like best about LogRocket? The UI design of Log Rocket makes replaying sessions and accessing technical logs effortlessly. Galileo assists us in managing our optimization efforts with greater precision, while the dashboards help us monitor our core health metrics. I cannot imagine functioning without Log Rocket anymore. What do you dislike about LogRocket? From my perspective, the pricing for the user seats appears to be quite steep as there are individuals within our ...

"LogRocket helps us improve user experience"

What do you like best about LogRocket? Visual sessions make it easy to improve UX for our users. What do you dislike about LogRocket? Not the most seamless experience to integrate within codebase. What problems is LogRocket solving and how is that benefiting you? LogRocket solves the issue of figuring out what users are doing to see certain experiences, specifically helping with debugging for us.

"LogRocket helps us improve user experience"

What do you like best about LogRocket? Visual sessions make it easy to improve UX for our users. What do you dislike about LogRocket? Not the most seamless experience to integrate within codebase. What problems is LogRocket solving and how is that benefiting you? LogRocket solves the issue of figuring out what users are doing to see certain experiences, specifically helping with debugging for us.

"LogRocket saves us from customer support issues storm"

What do you like best about LogRocket? 1. See what the customer has done. This really saves us. No more "unable to reproduce." and "guessing what edge case has happened." 2. LogRocket provides a powerful search function to locate customer sessions. 3. The recording is clear. Skipping inactivity and speed adjustment work well. 4. The network requests are handy. What do you dislike about LogRocket? 1. Play pause by clicking the window. (now it works with the space key) 2. Real-world time! I ...

"Great tool for gaining insight at speed"

What do you like best about LogRocket? LogRocket was easy to set up and the training sessions providied by Brooke have been super. Many UI features were tracked automatically from the initial setup and we have progressed custom tracking to give us insight on various issues with our platform. Our Dev, UX, Product & Analytics teams use it to compliment capabilities in other tools and to get insights at speed. In specific, teams have all been very impressed with the ability to zone in on ...

"Best UI logging available"

What do you like best about LogRocket? Playback of user sessions is extremely helpful not only for debugging, but as a means to review user interaction with an app. What do you dislike about LogRocket? Price jump from Team to Professional is high for me. What problems is LogRocket solving and how is that benefiting you? Debugging javascript issues in applications

"Love It"

What do you like best about LogRocket? Ease of sharing recordings for investigation and user research. Tags and search functions are truly helpful. What do you dislike about LogRocket? Because of how our application works, we do not always get a full visual of the change a user is making. What problems is LogRocket solving and how is that benefiting you? Bug investigation, feature research and validation.