LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"Easy Plug and play tool."

What do you like best about LogRocket? To use this tool was just "plug and play", the setup was one of the easiest I ever worked with, I even tried different similar tools, but nothing come as close as Log Rocket for the setup. I am still learning and understanding the dashboard, but everything so far is clear and easy to use as a Web Developer. Creating different projects for different environments was very easy. What do you dislike about LogRocket? There is just one thing, so far, that I ...

"LogRocket has been instrumental to our success!"

What do you like best about LogRocket? I've tried several similar "recording" services, and it's the only one that works really well with our Electron-based app. Some user sessions will last hours, and LogRocket handles it without a hitch. The UI is speedy and informative. It's our first stop for diagnosing client issues. What do you dislike about LogRocket? I would love for it to collect data offline, though I know that's a big ask! Recommendations to others considering LogRocket: Give it ...

"It's an awesome tool to check how your web-application is used by customers."

What do you like best about LogRocket? One of my favourite features is that I can filter sessions by customer's device size and see my application's responsiveness on the smallest devices. What do you dislike about LogRocket? LogRocket is highly customizable, haven't found anything annoying or anything that I would need, but they do not provide. What problems is LogRocket solving and how is that benefiting you? We have found multiple cases where our application is not behaving as we ...

"We Love LogRocket"

What do you like best about LogRocket? LogRocket is very intuitive to use. I really enjoy the fact that it thinks for you and pushes you in the right direction in terms of seeing the user journey. What do you dislike about LogRocket? I think more robust reporting is my only issue. What problems is LogRocket solving and how is that benefiting you? We are able to see how users are interacting with new product releases and understand if we are building the correct tools.

"LogRocket is a must-have at the time of debugging user issues"

What do you like best about LogRocket? Ability to track and visualize how users are viewing and interacting with our application. Another great feature is that I can integrate with graphql and it allows me to trace specific events and their network events, included with payload and response bodies What do you dislike about LogRocket? It can sometimes be hard to track which session belongs to what user. We added it so that user id would be captured but lately it has only been capturing ...

"Insights like we had never imagined"

What do you like best about LogRocket? The ability to replay users actions as though you are watching them do it is fantastic. That it does that along with an 'inspection' view eases the process of resolving user issues tremendously. What do you dislike about LogRocket? As the number of users grows, you will only ever be able to watch a small fraction of the total number of replays saved but costs scale almost linearly with the number of sessions stored. The number of issues resolved does ...

"Amazing tool, must use with an React site."

What do you like best about LogRocket? As a developer, I find LogRocket the most useful to log errors and review session recordings whenever an end-user has issues with our application. It drastically helps streamline the troubleshooting process and reduces the number of times we must go back to the end-user asking questions about what they experienced. Moreover, the marketing team loves using log rocket to understand how end-users interact with the application and what UI enhancements are ...

"Extremely useful tool for pilots"

What do you like best about LogRocket? The ability to send user information/identifiers makes pilot phases extremely easy to manage! If a user submits a ticket saying they've had an issue, it's so easy to find their session and give them instant support. Along with this, the ability to exclude a user from the GDPR, CCPA ensures we give the users those all important privacy options. What do you dislike about LogRocket? I've been trying to find a way to share a session video with users ...

"Most helpful tool to increase visibility in web applications for troubleshooting and analytics"

What do you like best about LogRocket? Ease of integration compared to the amount of data it brings to the table. Metadata about the user's browser and location, console logs, full DOM representation with timeline and custom events, all requests etc.. Ability to hide PII We recently used their feature to gather browser metrics (CPU, Network, Memory) to troubleshoot a real issue in our web application and it was super useful!! What do you dislike about LogRocket? Haven't really found ...

"What would I do without it.. still."

What do you like best about LogRocket? For 8 years I worked for an industry leader in large law practice management. There were issue that affected some of the largest law firms in the world that we had to attempt to replicate and would at times take 4-5 personnel 10, 15, 20 hours to finally accomplish and adding up to tens of thousands of dollars worth of resources over a weekend multiple times a year. Now in LogRocket, I watch 2 minutes of the stream and know their exact steps to ...