LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"LogRocket has already proved itself as an invaluable tool even in preproduction testing"

What do you like best about LogRocket? Deep insight into application usage, much easier to diagnose issues from user reports and proactively find and resolve issues before they are reported. What do you dislike about LogRocket? Loading session replays can be slow on longer sessions. Unable to add multiple SSO domains Recommendations to others considering LogRocket: Check that your implementation is compliant with your terms and conditions, relevant legislation (e.g. GDPR, etc) data security ...

"LogRocket is super helpful"

What do you like best about LogRocket? Being able to see the whole flow of users going through my apps is amazing. I often catch bugs that I would never be aware of otherwise. None of the alternatives replaces LogRocket for me. What do you dislike about LogRocket? LogRocket's React Native integration is new so I see quite a few bugs on the playback. I don't see a lot of elements and even entire screens sometimes. But I trust them to improve it with time, as they have done with their other ...

"Log Rocket has been very useful in troubleshooting issues our customers have in our APP."

What do you like best about LogRocket? The ability to see first hand what our customers are doing allows us to visually see where problems might occur in the way they have been trained, or with identifying potential issues within our app What do you dislike about LogRocket? So far, we don't have anything that we would consider a dislike Recommendations to others considering LogRocket: Get it - use it What problems is LogRocket solving and how is that benefiting you? We can identify users ...

"Genuine User Testing"

What do you like best about LogRocket? We have used LogRocket for debugging and also for general user testing to see how people interact with new features. What do you dislike about LogRocket? Setting up dashboards into views is very complex, but once set up, it's very valuable information. What problems is LogRocket solving and how is that benefiting you? User testing & debugging.

"Logrocket is great"

What do you like best about LogRocket? Ability to look at customer status and help troubleshoot without gaining screenshots What do you dislike about LogRocket? Takes long time to load and process different log rocket sessions What problems is LogRocket solving and how is that benefiting you? I use LogRocket to troubleshoot as well as finding ways if there have been account takeovers

"Great product"

What do you like best about LogRocket? Ease of use, great user interface. very reliable What do you dislike about LogRocket? no complaints from my team on this product, our utilization is low What problems is LogRocket solving and how is that benefiting you? none to report for issues, makes support of our clients very easy

"Great tool for knowing what's happening with your apps"

What do you like best about LogRocket? The ability to see at a glance exactly what happened is a great time-saver, and the ability to have all the necessary context along with it is a game-changer. What do you dislike about LogRocket? Navigating is a little messy, and a better organization for many different apps would be appreciated What problems is LogRocket solving and how is that benefiting you? Speeding time to identify and resolve the issues, while understanding user frustrations and ...

"Great tool to connect customer experience and engineering more easily"

What do you like best about LogRocket? Invaluable tool for our customer experience team to find and triage customer issues and bring up anything major to engineering. Filtering is easy and being able to link to specific times of a LR is super helpful What do you dislike about LogRocket? Inspect tool in View DOM could use some work. Doesn't really work right now Also What problems is LogRocket solving and how is that benefiting you? Just being able to quickly triage potential customer issues

"Love the product!!"

What do you like best about LogRocket? Super helpful in debugging. Helps us understand exactly what customers are doing. What do you dislike about LogRocket? Nothing. Love this tool tremendously. Thanks! Recommendations to others considering LogRocket: 100% recommend What problems is LogRocket solving and how is that benefiting you? Ability to have great insight into how customers are using our products.

"LogRocket - Worth its weight in gold!"

What do you like best about LogRocket? The ability to quickly login, check and identify where our users are having issues. What do you dislike about LogRocket? A mobile version of the application would be useful for when we are providing support on the move. What problems is LogRocket solving and how is that benefiting you? We use LogRocket primarily to understand how our users navigate our applications, gaining valuable insight into the issues they face when we release new featured (what ...