LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"LogRocket provides value in troubleshooting users' sessions like no other"

What do you like best about LogRocket? getting more info about sessions users suffered a bug in What do you dislike about LogRocket? some of our sessions recordings gets broken in Chrome, but Firefox works well every time... What problems is LogRocket solving and how is that benefiting you? It is much easier to find out what went wrong in our users' sessions using the info LogRocket

"Easy to navigate and use, easy to search for others. User-friendly interface."

What do you like best about LogRocket? I like the user-friendly interface, I especially like that when viewing videos, I have the option to speed up the video if I need to see something quickly. What do you dislike about LogRocket? I honestly cannot think of anything at the moment. Recommendations to others considering LogRocket: I am new to this type of technology and it was very easy to learn and adapt to using LogRocket. I have no complaints at all. What problems is LogRocket solving and ...

"Awesome observability"

What do you like best about LogRocket? I like that I can see user sessions in real time! What do you dislike about LogRocket? It'd be nice if I could freely search without saving a filter first. What problems is LogRocket solving and how is that benefiting you? Sometimes it's hard to catch and reproduct front end usability issues or bugs and logrocket helps because I can see how the user ran into the issue.

"Best in class session replay, with fanatical support."

What do you like best about LogRocket? Support is awesome. Replay scrubbing is smooth. XHR Logs, Console Logs, errors What do you dislike about LogRocket? Everything was great, there is nothing to dislike. Recommendations to others considering LogRocket: Ive tried them all, Log rocket is the best. What problems is LogRocket solving and how is that benefiting you? User behavior, website scripting errors.

"Great tool to understand user behaviour."

What do you like best about LogRocket? As a CSM, it's important for me to understand how our users interact with our platform in order to help them adopt easier and faster and log rocket makes this so easy for me. What do you dislike about LogRocket? Nothing specific comes to mind. My experience has been good with Log Rocket so far. What problems is LogRocket solving and how is that benefiting you? Improving our onboarding and also increasing the product adoption rate. We use logrocket ...

"Fantastic product!"

What do you like best about LogRocket? It is helpful in the extreme that we can playback what the customer is doing in the browser What do you dislike about LogRocket? The administrative UI felt a bit clunky in the beginning, but improved over time. I miss twofactor authentication What problems is LogRocket solving and how is that benefiting you? We use LogRocket to investigate and solve bugs and problems for end users of our web application. When used together with in house logging for the ...

"Easiest and best tool for UI debugging"

What do you like best about LogRocket? The alerts when an end-user gets a UI error. It provides well enough information to begin on working a fix. The fact you can go ahead and diagnose the issue by seeing what the user had done in steps like a recorded video is also super super super helpful. What do you dislike about LogRocket? I wish I can download a recording or save the recording in a special format so that it can be viewed at a later time or for documentation purposes. It's not a ...

"Makes it so much easier to figure out the steps to replicate bugs"

What do you like best about LogRocket? Seeing the DOM events and network requests is huge. really everything is pretty great. What do you dislike about LogRocket? Sometimes LogRocket misses things but this is more on our side than logrocket i think. iframes are tricky but we're trying to eliminate those from our software. sometimes LogRocket takes a while to load which can be frustrating but is understandable considering the amount of data. We are also limited to only the last 30 days which ...

"1 line of code to integrate, 100 of insights will get"

What do you like best about LogRocket? LogRocket is easy to use and easy to integrate, with just 1 line of code and you will get every user's data from their action, network flow, their device information and much more. I'm very impressed about it recording all user actions about the app and reporting back a list of errors that they face. So that, I can easily provide support to users, because we all know that different devices act in different ways, and we might not test every ...

"My experience using LogRocket for Zipments.io"

What do you like best about LogRocket? User visibility and getting the chance to understand the user's needs in real-time. What do you dislike about LogRocket? Segments can be challenging to set up, but I'm being a bit overly critical here. What problems is LogRocket solving and how is that benefiting you? We've been able to identify issues, bugs and problems with features that otherwise would have gone unnoticed for long periods. Additionally, we've learned to understand our users better ...