LogRocket Reviews in January 2025: User Ratings, Pros & Cons

"Perfect tool to monitor your visitors behaviour"

What do you like best about LogRocket? The perfect thing for me as a backend developer is that LogRocket allows you to watch your visitor's behaviour and see all XHR requests to the backend server along with request parameters. The second great feature is chained session recordings by identifier when visitors are authenticated. What do you dislike about LogRocket? There is no sessions search by XHR request URL, or I couldn't find one. What problems is LogRocket solving and how is that ...

"Logrocket is a fantastic tool for giving product teams insight into customer experience"

What do you like best about LogRocket? It is fantastic to be able to visually play back a user session while also seeing all the details in their browser console log and HTTP request payloads (and you can even do this in near-realtime!). There are a lot of tools in this space, but out of the ones I've tried Logrocket packs in the most detail for developers while also being really easy to use for less technical staff. Logrocket has been invaluable for enabling us to provide more effective ...

"LogRocket has become an integral part of our dev efforts. Not sure what we would do without it."

What do you like best about LogRocket? Seeing the real state of the page when errors happen. Besides being able to see the console errors that the app is providing it is extremely helpful to see and examine the netwoek requests that were made at the time problems arise. What do you dislike about LogRocket? For our use case, LogRocket is pretty perfect. If I had to nit-pick I would like to have the ability to ignore certain issues. Like if there is a 404 that I expect to be there I would ...

"A startup's dream tool"

What do you like best about LogRocket? Logrocket was a breeze to integrate with our platform, within a few minutes we were tracking user sessions and able to find them. We're easily able to segment these too and identify customer specific issues before they become a support ticket What do you dislike about LogRocket? Sometimes the playback retention can be a little shorter than is useful for us, however we're able to work around this by saving session recordings and exporting the data we ...

"If I were stranded on a deserted island and could only embed one script it'd be LogRocket."

What do you like best about LogRocket? The session replay. Being able to open the network panel on a remote session. What do you dislike about LogRocket? Sometimes (rarely!) it might not capture a session. What problems is LogRocket solving and how is that benefiting you? LogRocket saves me from trying to recreate issues by getting information secondhand or working backward from log files. Weird transient issues that would typically take hours to recreate; I can just hit "play" and ...

"LogRocket has saved me so much time"

What do you like best about LogRocket? Detecting error trends is super helpful for catching issues before they impact too many users. Replaying sessions provides incredible insights into user behavior. Setting up tags for searching sessions is very easy. What do you dislike about LogRocket? The session browsing interface takes a little getting used to. There have been times when I would love to be able to see more network activity detail, such as submission details, but there are good ...

"The best session recording software on the market."

What do you like best about LogRocket? Really smooth setup. Great quality replays, and tons of effective search filters. We've tried Hotjar, Smartlook, and others, and LogRocket just has the best technology. It's performant, the SDKs are easy to use and well-maintained, and the code quality is clearly high. What do you dislike about LogRocket? The pricing of the mobile session recording software is a bit high, so we're sticking with competitor Smartlook for now since it's good enough ...

"Great product - spot bugs before your customers do!"

What do you like best about LogRocket? The ability to spot bugs! This means you can continually improve your product with minimal impact on the user base! What do you dislike about LogRocket? Sometimes action is not always required when a notification is received. Recommendations to others considering LogRocket: Good product! What problems is LogRocket solving and how is that benefiting you? Logging is often a requirement for our software contracts, and LogRocket helps us achieve that.

"Recreating user issues made easy!"

What do you like best about LogRocket? Being able to pinpoint specific frustrating situations that users encounter has revolutionized the way that our Support team handles requests. Now, instead of struggling to get exact steps from the user we now have exact replication steps provided for us! What do you dislike about LogRocket? The expiration of logs can be annoying, especially when trying to compare situations from months ago. Say a user has a recurring issue, but the last example ...

"When the customer reports an issue, the dev can immediately see exactly what went on"

What do you like best about LogRocket? Ease of setup and React integration. You can configure it to associate captured user data with the replay at various points in your code. What do you dislike about LogRocket? I struggle to find much negative to say. I love this tool. What problems is LogRocket solving and how is that benefiting you? We can resolve those situations when a user is going about something the wrong way or has misunderstood something and is reporting it as broken.